We have stayed at many amazing properties over the years, but this one is our new #1 pick.
I won't repeat all the glowing comments about the amenities, restaurants, staff, rooms ... except to say I agree. But I will share some less known tidbits.
The a la carte restaurants require gentlemen to wear long pants. No exceptions. However, the main concierge desk in the lobby has long pants for you to borrow! They'll guesstimate your size and have you go change in your room.
We pre-booked three of the a la carte dining rooms by email, one week in advance of our stay. We dined at Tony's Surf and Turf, the French place and the Italian one (our favourite). We had breakfast at the main buffet, which has a fresh juice/veggie bar, several egg stations and a fresh donut stand. Of course there were huge assortments of fresh fruit, cheeses, cold cuts, cereals, seafood. Just to shake things up, we lunched at the Mexican restaurant (buffet or menu, your choice). All offered extremely high quality items and variety.
The Iberostar Fun Friends lead multiple activities all through the day. Merengue, archery, ping pong, pool games, bike tours. They post the day's schedule on boards throughout the resort. The Friends also wander around the resort and will engage in quiet conversation while you relax by the beach or stroll on the pathways. Friendly, but not intrusive.
We had a couples beach massage. The therapists were highly competent and very professional. Be forewarned though: there are no privacy curtains, so consider your "wardrobe" choice before arriving (2 piece bathing suit). They do use modesty sheets, of course, but you'll want to be able to expose your full back to get the benefit of a relaxing treatment.
I had an excellent manicure /pedicure at the Spa, which is at the Iberostar Shopping Centre near the main gate. Your building concierge or butler will arrange for a golf cart to run you down there. To come back, have the spa receptionist call for a cart. The resort shuttle train does not go to the Grand (it's up a hill and the little engine has trouble).
We had great intentions of walking or biking around the huge Iberostar complex (they have 5 or 6 resorts, each with their own id bracelet). Apparently, the Grand bracelet will enable you to eat and drink anywhere inside the entire property. However, we were just too busy laying under a palapa on the beach or sauntering around the main pool pathway. Such a demanding schedule.
We agree with the other reviewers, this is and should be the #1 AI in the world!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico