We stayed Dec 7-14 and had a wonderful time! The service was not as good as the first time in the beginning, but after speaking to Natalia (concierge) and upgrading to the Oceanfront rooms (at my expense) we had Charley as our butler and the remaining part of our trip was wonderful. Thanks to these two fabulous and dedicated workers our trip was turned around....so much so that we are returning Feb 13-22!! I'm hoping the third visit is as Grand as the first.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico