ahhh. just home from 11 nights in the swanky cocoon of iberostar grand. our 27th wedding anniversary trip. thank you to all of the charmers there who do their job so happily..professionally. our room (bldg. 72) overlooking tranquility pool was perfect. did look at beachfront room to upgrade, but liked our location better--- handy to restaurants, closer to lobby bar, show theatre. the food was very very good. we enjoyed the buffets as much as the restaurants. felt cheerfully welcomed by the happy staff wherever we went. i'd say for the most part people dressed well, but wasn't impressed by those in beach gear in the pretty dining settings(even at breakfast). hey men, t-shirts aren't resort wear.
the grounds of the GRAND are gorgeous. constant attention to greenery and pathways.
STAR FRIENDS were great. always enthusiastic,happy to chat. activites for everyone, but we mostly loafed under beach palapa. did have fun at rainy day bingo. the lobby bar was a good gathering place pre or post show...which were all terrific.
our butlers Cesar & Victor were always on top of our wishes & wants!
huge thanks to housekeeping staff. we were dazzled when, a couple of times we came back to our room to have a HOT bubble bath waiting. champagne, roses, fancy towel swans, candles. a mystery still as to how they knew to time this treat!
we've stayed at SECRETS MAROMA and MAROMA on the same stretch of beach & would have to say the GRAND has topped them both. it is a very classy hotel. outstanding service. happy guests. no grumps!!
from check in to check out we were completely impressed. picture perfect tropical holiday bliss! cheers from chilly wet Vancouver!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico