My husband and I stayed at the Grand Paraiso for 5 days in August and we had a good time. It was about a 30 minute ride from the Cancun Airport so not too bad. The first two days we were there it poured and the staff told us this was their rain season:( However the last 3 days were gorgeous!
Every single person that worked at the hotel from the front desk to the landscapers were so incredably nice! Everyone spoke to you and made you feel so welcomed! The room bar was re stocked everyday and the maid cleaned the room twice a day in the morning and at night! The 24 hour room service was so great to have at 2 am! We only went to one show which was "Boogie Nights" and it was great entertainment! We went to the club 3 different nights and the music choice was not our first selection but it was still a good time!
I enjoyed all three pools (indoor, outdoor main and outdoor quiet pool). The beach was a bit rocky and the sand flies were a pain but overall the property was kept up very nicely. There were plenty of chairs and beds to lay on which was great! The Iberostar property is huge boasting 5 different hotels!! So we were not able to check them all out but we did go next door to the Maya and that hotel was so big and decorated so beautifully in Mayan decor. There was even a wave pool at the Maya which was a very nice feature. Due to the size of the Iberostar property you had to take a golf cart to get to each hotel, to the club, basketball courts and shopping center.
I only have two negative things, I was not that impressed with the food selection. I stayed at the Iberostar in Jamaica and the food there was AMAZING so I guess I was hoping for the same experience but was sadly disappointed! We ate at two of the themed restaurants the Meditteranian and the Steak House and the food at both places were presented very pretty on the plates but the actual taste was not so great. My husband likes his steak medium rare but his steak was still alive and sadly he was not able to enjoy it. The second negative is the hotel can definetly use a new paint job. You can tell this was the first Grand they built as it has seen better days paint wise and with all of the rain there were a lot of leaks in the main hall ceiling. The staff had towels and buckets laid out on the floor in the main hall to absorb the water.
Overall our stay was great and I would reccomend this hotel to any couple looking for a quiet relaxing vacation. However, I have to say that I think the Iberostar in Jamaica was much better and I will be back there again!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico