Just back from this wonderful hotel. It is off season so it was only half full and it was lovely and peaceful. We had excellent service with a beaming smiles all the way. Maybe speaking Spanish helps get along with the staff easier, however everyone was charming caring and helpful. My wife was ill during the second half of the holiday and everyone saw me on my own asked after her and asked if there was any special meals or drinks that she wanted sent to her room. Special thanks to Hugo, Maria, Alejandro, Yarinka and Ezequiel for making the mealtimes such a wonderful experience and that was just the buffet breakfasts, lunches and dinners. We went to the gourmet restaurant, not great food and very dull atmosphere, the Japanese was tasty, however the steakhouse really ticked all the boxes. We arrived 1.5 hours late for a reservation, after a late return from a tour and they let us straight in no questions asked, just "we were worried and have been waiting for you!" Will really miss all the great people thanks to Jenny and Andres from the Star Friends animation team and do try and go to the shows, all live where the dancers give there all and must change costumes at least 6 times a show. We are travellers that think the world is too large to return anywhere, however this is the sort of place that makes you wonder whether you should.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico