My husband and I stayed at the IGP for a week last year and couldn't wait to return this year for a 10 day holiday. Once again the IGP impressed us in every way and we are already planning to return next year. I will try to add a few new things to this review that we discovered this year.
FOOD: Once again the food was outstanding. Breakfast and lunch buffets are excellent. A BIG thank you to Olivia who always greeted me with a smile and an hola even when she wasn't feeling well. Good luck with your new baby, Olivia!
My only suggestion with the food is to make sure that your meat and seafood is fully cooked at all times. My husband loves his meat cooked rare however after a brief bout with a bad stomach he ordered well done for the remainder of the trip. Don't feel bad if you send something back if it isn't cooked to your liking. My husband had ordered the scallop appetizer at the Surf and Turf restaurant and when he asked to have it cooked more they were extremely apologetic with the head waiter even coming out to apologize. It really wasn't a big deal to us but they were truly sorry.
Last year we only did the a la carte restaurants but this year we went to several of the evening buffets and they were fabulous. The presentation at the International buffet was amazing. We would definitely try the buffets again next year.
Contrary to what others have said, we have never had an issue with getting reservations for the a la carte restaurants. We did this as soon as we arrived and got all of the restaurants and times we wanted.
ROOM: Gorgeous as usual. We had a room overlooking the tranquility pool again this year and just loved it. The butlers were fabulous and ANY request or concern we had was seen to right away. Our mini bar was fully stocked everyday. We requested a bottle of rum and vodka with cranberry juice and fresh lime and every day it was there.
RESORT: You have to experience it to fully understand the luxury and beauty of this resort. It really is like no other. This year we took a walk over to the Maya next door just to see what some of the rest of the complex was like. All I can say is, while I'm sure many families have great vacations there and by family resort standards it looked very nice BUT for us, adults only is the ONLY way to travel. We were VERY happy to walk back up the beach and once again have the serenity and relaxing atmosphere of the Grand.
SPA POOL was fantastic! We hadn't ventured into the spa area last year because the weather was so nice however this year, even with 10 full days of sun, we wanted to try the indoor pool. Two mornings on our way to the main pool we dropped into the spa. We felt like it was our own private pool as we were the only ones there. After a nice relaxing swim we then enjoyed a dip in the hot tub with the sun shining in though the open roof. YES, the spa pool has a retractable roof which they open on nice days. So lovely.
STAFF: I cannot end this review without once again pointing out the most outstanding feature of this resort, it's staff. EVERYONE is so pleasant, courteous, polite and friendly. I will not try to list names because I would not want to exclude anyone we encountered during our stay. The level of professionalism is outstanding!
If you are searching for an adults only vacation for some needed rest and relaxation than just book it. It is more expensive than some others but it is worth every penny.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico