After a long flight from Britain it was great to be welcomed by the staff offering cold towels and a cold drink. This is our third time at this hotel an our fifth time in the complex. This was a family holiday with family members aged from 26 to 52.
Oceanfront Room (Building 70)
Great to wake up to an amazing view every morning,room was spotless cleaned everyday to a very high standard,mini bar stocked and filled with what ever you requested,special word for our butler Victor simply one in a million.
Great views bar service when ever required very clean and tidy
A bit more lively than the beach great fun again very clean and tidy bar service same as the beach first class.
Everywhere is very well maintained very clean and tidy as you can see the staff working all day to keep up the high standards.
Bristo (by the beach)
Had lunch most days here aalways something great to eat with a good variety to eat great waiter service.
Surf & Turf
Great Steaks great service.
Great new menu on this trip it was a delight to eat at this venue.
Hard to say which was the best this or the Italian great food,great service in the both of them,think this one just edged it.
Spent most nights here made new friends good chat but most of all a great welcome from our host Humberto who made as all feel like a part of the family(Top marks).
There every day with a smile,always glad help and entertain,
as I love to play and have played some of the best courses in Scotland I must say that this course is up with the best Ive played.The staff are all very good and always kean to stop and chat about the golf and anything else you wish.
Cannot think of any.
The thing about this hotel is not that high standards that are given and come to expect are delivered but are done by a staff that always smile,sy hello and I think are glad to see you they are what sets the Grand for me apart from other hotels.
Already booked for a fortnight in March next year.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico