My husband and I just returned from Iberostar after a 6 day stay. The trip was amazing! Worth every penny and more if you are looking for a nice hustle free relaxing time.
As soon as we arrived the staff was waiting for us. We arrived before the check in time but our room was ready for us. My husband got us upgraded to building 71 - ocean front room. We were on the first floor and there was no noise bugging us. Some reviews mentioned furniture being moved etc - we heard nothing!!!!!!!! Our check in went smooth thanks to Janine!
Very spacious and clean. Bed is very comfortable and the pillow menu is a good touch. The bathroom is very nice with a hug tub and 2 vanities. Nice glass shower. Each balcony has a nice lounge bed with a comfy mattress and a swing. It was very nice to spend some afternoons just reading and listening to the waves.
HUGE!!! Very well taken care of with great landscaping and so so so clean!
The food was very good. A variety to every taste - lamb, lobster, caviar, steak, fish etc Everything is very well cooked and presented. We had no trouble what so ever getting reservations for dinner and the resort was pretty much at full capacity. We weren't picky as to what time we ate so having early or late reservations did not spoil our trip as some of previous guests have said about their dinners.
Extremely fast and very fresh - not premade in advance. Every night we would order cappuccinos and fresh fruit for breakfast for a specific time and every morning to a tee it would get delivered on time. Amazing service!
Not everyone tips, but we did. We would leave some money for the girls who cleaned our room and some for the turn down service. Tipped at the restaurants and at the bar. The people work so hard and go out of their way to make you feel welcome beyond what the job requires so we just wanted to shoe our appreciation. Keep in mind that tipping is not expected but very appreciated by the staff.
Great group of guys and girls who organize daily activities by the pool and the beach. Also they are the ones that put on a show every night at 10pm - and those shows are very entertaining and fun!!!! The boogie night was a lot of fun and the magician were my favorite. If you can make some time to get to know some of the star friends. They all have a very interesting story to tell and they are just amazing people who work extremely hard!!!!!! The management of the resort should be proud of their staff!!!!!
We are in our late 20s and we go on vacations specifically for relaxation. If you are looking for a party spot - THIS RESORT IS NOT FOR YOU.
My husband golfed every day. He loved the course! Its huge and beautiful. If you go to the range the bucket of balls is $10US.
We have stayed at Secrets Maroma just 2 month ago. That was our first trip to Mexico. We loved it so much that we decided to come back just 2 month after and were very happy to try this resort out. Secrets is a very nice resort, but the grounds are not us large, there are no rooms right on the beach, and there is no golf. However, the beach and the pool at Secrets was a bit nicer than Iberostar - the pool was heated and the beach had no rocks. The two resorts are just 20 min walk along the beach apart from each other.
Love Love Love this resort and we will definitely be back!!!!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico