My wife and I have been to the Iberostar Grand Paraiso a couple of times. We always purchase the Ocean Front Butler Service and we are never disappointed. The hotel is well laid out and well kept. We are always most impressed with the food and the wine list. On our last trip I e-mailed them about a particular wine we had during our first stay. They emailed back and said that it was not currently on their wines list but they would see what they could do. When we arrived there was a bottle in our room and it was replaced daily throughout our stay. Now that's service.
The Butlers were attentive but not bothersome. However, they did always find it funny that we would prefer to walk than accept their offers of a ride in the golf cart to wherever we were headed. This is a hotel for relaxation and pampering.
If you're a self proclaimed foodie or simply enjoy a really good wine selection then this resort will appeal to you.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico