Hotel experiences are usually subjective and can come down to good luck or bad luck during a stay but I will try to keep to the subjective matters. For reference sake I am 39 and my wife is 28. We still like to party on the odd occasion but like to relax and truly enjoy watching a movie at home on Friday night more and more. We originally stayed at the Paraiso resort location as I wanted to get my wife diving certified and I liked the look of the on site dive shop.
Originally we had also booked the Paraiso Playa but did not get a good room when we checked in. As well the bed was very hard and the hot water did not work. We ate one meal there (and veiwed many more during our two week stay) and the food was more to the fast food side with lots of butter. We moved to the Grand the first night.
checking into the Grand was night and day compared to the Playa. The building and staff are truly 5 star and they will do anything to make sure you are happy. The rooms are western 5 star status and the food in the buffett is of a very wide variety and can be quite healthy (we both maintain very good eating habits). As I wear a suit five to six days a week my goal for the trip was no shaving, no pants, no blackberry and no computer. I made the mistake of only bringing dress shorts and not bringing pants and had to buy some on site so we did not eat at the restaurants very often. We actually found the buffett food better than the restaurants.
It was a busy season while there and it still seemed quite quiet. For us it was almost too quiet as we like a little more action. The neighboring Paraiso resorts are way to busy and getting beach chairs is next to impossible if you are not out marking them before sunrise. We always got one at the Grand. Even though the Grand is a little too quiet for us we much prefered it over what we saw at the other. If you are looking for something intimate with interaction with other guests you might not find it here.
overall the resort is a true five star with stunning architecture, great gym, wonderfull staff, lots of chairs on the beach, excellent healthy food in the buffet with so so restaurants and the rooms and especially the beds are fantastic.
One of the highlights was we accidentally left our safe open one day and when we returned there was a note that the security had been called and locked the safe. When they came to open it our large stack of cash, rings phones, watches and everything else was untouched. The smile on the chambermaids face when we gave her a hundred US made us realise we both did the right thing.
I would highly recommend this hotel for people that like high quality all inclusive resorts.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico