We have traveled to Mexco over 30 times and we always stay at a beach front hotel/resort. There is no comparison, this is a hotel above all that we have stayed at in the past. Great price and 5 STAR! It started when I emailed the hotel to ask a question, they replied to me within 24 hours and continuously answered any minor questions I had. Our 8 night stay ended Nov.22, 2010.
We stayed in a swim up jacuzzi suite and and it was perfect. Clean, cold AC, they changed the sheets every day, walk out the back door and into your pool, sit there for a few minutes and a nice lady will bring you a drink or you can swim down the river to the swin-up bar.
The food is gourmet everywhere including the great room service.
I have never seen so many nice people everywhere work so hard to make us feel at home. Oh, and the beds were so confortable.
The 4 reviews below ours are more detailed so I won't wast the time of repeating all the positives but we didn't have any negatives except for Leo out front of the hotel when we were leaving.
We have already planed our trip back in April 2011.
Wow, we already miss the wonderful food, drinks service etc. Charles in Houston