We stayed at the El Dorado Royale from March 27 through April 3rd and loved it.
The grounds are beautiful. The food was excellent for an all-inclusive - particularly the breakfasts. I could not get enough of the eggs with mole sauce, and mimosas for breakfast! We liked the Mexican restaurant the best for dinner.
Staff are all incredibly friendly and went out of there way to be helpful.
We stayed in an OceanFront Junior Suite right next to the casitas, which I thought was the perfect location as we were only steps from the beach. I do wish however we'd had an upstairs room so we could have kept our curtains open. Unfortunately we had no privacy if we did, so if we were in the room it was dark. But the room was very nice and the housekeepers did a great job. I think my only complaint about the room was that the linens weren't very nice - sheets were scratchy, which isn't a good thing when you are sunburned! But we always had an endless supply of bottled water, beer in our fridge, etc. I loved the tile floors and the big jacuzzi tub.
I thought making dinner reservations would be a problem, but it wasn't.
We made them all the day we checked in and had reservations for 7:30 or 8 every night. Maybe we didn't have any trouble because we checked in very early on Saturday. Don' t know, but it wasn't an issue for us.
I agree with others that I wish that for lunch there was a buffet near the beach, or more variety at the snack bar. Only choices were mini pizzas, burgers (no sides) or hot dogs. I didn't like having to take an hour each day to sit down for lunch (and clean up). Even thought the food was really good...no complaints there. So that's the only negative I had regarding restaurants. There is a breakfast buffet in the main building if you are in a hurry in the morning, but we preferred eating outdoors at La Isla.
The beach is rocky - lots of hidden rocks you may not see. So just be careful when you are walking around! I tripped over a rock on the beach my first day and fell flat on my face. You just have to watch where you are going. And the ocean water is rocky as well - not terrible but if you had water shoes, which we did, it made a huge difference. The beach is much softer around the main pool, rockier by the natural pool.
The water in the swimming pools was REALLY cold. I wish they had them heated - or at least one pool heated. It's very windy that part of Mexico, which was great for sitting out on the beach, but you didn't really want to go swimming bc it made it a little chilly, especially when you got out of the water. If the pools were heated it would have made a difference. I would have spent time in the hot tub (there's only one) but it's not heated - it's just a cold jacuzzi. And the swim up bars are all under shade so we didn't take advantage of them bc it was too cold! Which reminds me - bring sweaters! I was not prepared for the chilly evenings and was really cold when I was there. Also the main restaurant, Italian restaurant and Martini bar are inside and they are absolutely freezing.
They do need more pool and beach chairs. We woke up on our own every morning around 7, and just went and put a towel on a chair. But unfortunately, you have to do this or you will not find a place to sit.
I had to wake up at 6am to get a beach bed, and I think I got the last one. Don't think there is anything the resort can do about this though, it's just the way it works. Except for put a few more chairs around the casita pools perhaps and a few more on the beach. But people will still wake up early to "reserve" them. One thing to note - you can't see the sunset from the resort, so it's worth waking up early to see the gorgeous sunrise anyway. It's so peaceful on the beach in the mornings..
We weren't there for entertainment so I didn't care about the lack of nightlife. We went over to the swing/entertainment bar a couple nights and there was a show and then a band. Plenty of people therre. But that wasn't really our thing. If you are looking for a lot of action go to Cancun or Playa. We found that we were tired from waking up early and spending days in the sun and were asleep before 10 every night anyway.
I would definitely recommend this resort for anyone looking for a quiet, relaxing all-inclusive vacation. If you can, I would get a casita (request upstairs), but if not definitely the oceanfront suite.
- Official Description (provided by the hotel):
- A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more less
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- Also Known As:
- El Dorado Royale Hotel Riviera Maya
- El Dorado Royale Mexico
- El Dorado Royale Cancun
- El Dorado Royale Spa Resort
- El Dorado Royale Resort
- Eldorado Royale
- El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico