My husband and I bought an Exotic Travel Club Membership about 8 yrs ago. We went for the presentation with absolutely no intention of buying anything but soon found out it was perfect for us and our travels. We have used it at least once a year and sometimes twice. Their resorts may be 5 star but they are way nicer than any other 5 star we have ever stayed at. The service and restaurants have always be absolutely amazing. We decided to use the explorer side of the membership this year and are going to Hawaii in April. We exchange on of our Exotic Reosrt weeks for a condo in Hawaii. Regular room night at this resort is $350.00 for the least inexpensive room and I only had to pay the exchange fee, Under $200.00 for the whole week. This part of the membership is where you get your best value but I still absolutely love going to the Resorts in th Mayan. We have taken family and friends with us many times and they love it too.
They have a friends in paradise part to the membership that we can send friends and family at 50% off any time of the yr. We always go when the rates are lower instead of peak season and collect air miles for our flights. We end up with some really great prices. They are very high end resorts so we expect to pay a little more but is is worth it. You always get what you pay for.
We have stayed at the El Dorado Royal several times, the Seaside Suites twice now and the Maroma once. Loved them all.
We have also stayed at the Sensatori twice (our daughter got married there last yr and we stated at the Azul Beach once.
They are all different sizes so when our friends ask which one we like best, we just ask them if they want small and personable or big and more action??
All of our trips have been amazing. Have travelled with family, and friends.
The food and the service in the restaurants is to die for. Fine, fine dining. I have never been dissapointed with any meal I have had there. When in Rome!!!
If we have ever had any type of problem , it has been resolved immediately.
The staff at all the hotel has been amazing and the best service possible.
The El Dorado Royal has been a favorite of ours. So much to do , all the fine dining. Love it.

We stayed at El Dorado Royale in December and the weather, the casitas, all seem like a paradise.

We treated ourselves to the casita with an ocean view. The room, 2 showers where one with no roof and everything else was so prefect! The whole resort is pretty amazing!

However, on a last day of our stay we've got food poisoning. We blame it on a lobster bisque soup served at Cocotal restaurant on December 31st. Probably the worst food poisoning I ever had in my life.

Here is some advice on taking any tours to Chichen Itza. You’ll be offered multiple choices. Make sure your bus stops at the hotel, otherwise a taxi takes you to Cancun first and then you’ll get on a bus. Bring snacks and avoid eating lunch. And at last, doesn’t matter how luxury the bus is, you’ll smell the toilet for 12 hours.

When we decided for Cancun for our New Year's Eve and second honeymoon destination we was unsure about the hotel. We got the recommendation for El Dorado from our travel agent and I can tell it could not be better. The facilities are incredible, the staff so friendly and nice, the food is just amazing. The only "but" is the fact that it's not a completely all-inclusive experience, as you have to pay for the Internet and many premium drinks (wines and champagnes). I do recommend as a great escape for rebounding the relationship with your loved one.

We stayed in Dec after being advised not to go to the Spa by karisma due to work.So changed to the royale.
Being apprehensive due to some reports on trip advisor we arrived to an " amazing experience", our room was excellent ground floor as requested. Due to another unrelated incident we had no money with us so tips were none existant (sorry about that guys and girls) at no point did we feel at any disadvantage due to this, we were treated exactly the same as everyone is! friendly excellent service and always with a smile. We met lots of people from canada usa and england. The food is the best we have had in Mexico including our visit to the Excellence presentation is perfect, everything cooked with love it seems!I have a walking disability yet had no problems walking the length of the hotel layout, there are many buggies about yet we never felt the need to leap out of the way...?Drivers were always courteous and gave friendly waves while also enqiring if a lift was required, Mr Andrew Cummins one of the management went out of his way on a number of occasions to take us across the complex and all in his own time, a big thank you to him.
The beach is superb never mind the tosh about the sandbags as they are all over the coast not just at the royale and are for conservation, we had already booked to go to another country in January, or else we would have returned to this hotel. Well done to all and a big thank you.
from Hedley and carole x