With two days of travel and only three days to relax, we really did have a hard time leaving this beautiful resort. The magnificent beach, crystal clear pools, and manicured gardens are so expansive that their beauty is not easily captured in photographs. Our snapshots and video simply do not match the remarkable beauty that we experienced.
We, as other reviewers have mentioned, were concerned about the safety warnings heavily broadcasted by the media. Our travel consultant assured us that we would feel very safe and secure in this area of Mexico (away from the border towns and big city.) There was never a minute that we did not feel completely safe as we traveled to or walked from end to end of this luxurious resort. There was a lot of walking between hotels and restaurants, especially at night; we felt completely safe and in awe of the artistically lit walkways, water gardens and vegetation.
This is truly a destination selected by international travelers, looking for a special level of service and luxury. We spoke with many friendly people from Canada, Germany, France, Spain, Japan, and the States. There are people from all over the world there to enjoy the gorgeous natural beauty and excellent facilities.
If you take time to read the reviews, you may find them helpful, as I did. I was not actually surprised by anything during the week because of the notes shared by previous visitors. I was a little disappointed to read certain comments (after I had already booked and paid for the trip,) but after having the experience, I could only agree with the remarks and did appreciate having the "heads up" messages that eliminated the surprises.
Here are some comments that I thought were given in fairness:
The beds are hard! I would have expected a more comfortable bed had I not been warned. The spa is gorgeous....the services are a little pricier than I could afford, but I am sure that all would be appreciated. We made an appointment for my teenage son's hair to be cut and he said it was one of the best he has ever had. (Big compliment coming from a teen!)
The drinks keep coming and coming....so you do have to be aware of your intake. We did not see anyone abuse the alcohol. We are non-smokers, so we appreciated not being surrounded by smoke. I actually don't think I noticed any smoke the full time we were there; I am very sensitive to smoke...so this was a real plus.
The Japanese restaurant was excellent and very entertaining. We had wonderful meals at the gourmet (French) restaurants: Maya, one night, and Lindo, another night. Very, very special dinners at each. We did not go to the seafood restaurant because we heard too many negative comments. We ordered the seafood at the French restaurants and had excellent dishes.
The food at the buffets was equal to that offered on the Royal Caribbean cruiseline buffets. Too much, too good. We did drive to our favorite Mexican restaurant when we returned home because we felt that we never really had the really good Mexican food that we expected.
If you want a robe...take your own. The spa robes provided in the room were teeny...as if they shrunk in washing to a child's size robe. Could not use them. I took my own blow dryer because of recommendations I had read. That was a good decision.
Try to have a lot of American ones/fives to give a little extra to the extraordinary people who help you. You will not have to leave any tips...but there are times when certain workers truly do deserve the surprise. They are never expecting an extra tip and are quite appreciative.
Beautiful place to spend a vacation. I am grateful for the few days that we had to soak up the gorgeous sun and beauty. Hope you have a wonderful time there, too, and come home with as many happy memories as we have to treasure.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach ofPlaya Paraiso" (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico