This was our 6th time to stay at this resort. Very bad storm - had to move from 1st floor room due to flooding. Leaks everywhere in the hotel and also in the restaurants - water dripping on food on buffet. Floors & walkways very slippery - saw several people fall. Not only was it not acknowledged by anyone that we have stayed there 6 times, we were not offered any sort of compensation for the inconvenience of having to move. I informed the Front Desk Manager, Alex, that we were not happy and told him this would probably be our last time to stay at this resort. Still no offer of compensation for our inconvenience. The leaking roofs are very unacceptable in a resort with such a high rating. I am sure there is a mold problem.