Having been to the Iberostar Paraiso Maya 5 times, I have seen the changes in several areas of the resort. Most of the changes have been the result of economic conditions which resulted in cutting back on some of the flash and in some cases waste caused by using huge amounts of fruits and vegetables for decoration. Choices on the buffets used to be overwhelming, now they are limited but replenished quickly. This can sometimes be better especially during slow times. Another area hard hit is the entertainment staff. They are so stretched in covering shows, activities and other responsibilities they do not have time to give the guests the "special" attention that I had been used to. When a person is addressed by their name it shows the extra comfortable relationship the Star Friends are known for.
A couple areas that seem to survived well are the maintenance of the grounds and the ever friendly, helpful staff. Whether it was the bartender at the pool or lobby, the grounds keepers or even a waiter, that helped you order in Spanish, you were always were welcomed with a smiling hola'.
Overall this visit was good. This review would normally have been written by my wife, unfortunately she passed away. Anyone that follows reviews here would have known her as Penster57. We had already had this trip booked, I brought my son in her place. The resort has brought many great memories and friend into our lives, Thank you, justgeorgef