This was our first vacation experience in Mexico. A day before the trip, I was reading customers' reviews about this particular resort - Iberostar Paraiso Lindo. And I started with the worst ones... Looks like people complain about things that we should just not allow to interfere with having fun. Seriously, - "annoying" little animals, coaties: as much as I'm not fond of animals, they never bothered me but actually those who approached them with food in hands. Access to dry towels is only in the pool area, not on the beach: right, because the road to the beach does go through the towel spot anyway, just grab one and go! Cold water in the pool: well, if you use it at 9 am, then may be, simply try to go there at noon, feels much better. Uncooked food: salmon and tuna, if they are fresh (I tasted myself: very fresh!) have to be cooked up to medium only. Other than that, well, things happen, everywhere, not only in Mexico. And if you are worried, have a vegetarian week: there are tons of vegetarian dishes there. One man was complaining about the rudeness of staff members. Gosh: how mean you have to be yourself in order to get those people speaking rudely to you?!! We have travelled all over Europe and Middle East, and there is one thing I have to say: we have never, nowhere come across with such sincere friendliness and hospitality as in Iberostar Paraiso Lindo, Cancun, Mexico!!! Thank you, guys! We will miss that place! And we are coming back!
Room Tip: First floor accumulates too much of humidity. Building 53 is right in the middle. However, the resor...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 6, 2012
Dear Guest,
It is always a pleasure to receive feedback like yours, and on behalf of the entire team here at Iberostar Paraiso Lindo, we would like to express our most sincere gratitude, for choosing our resort for your family vacation. We appreciate the fact that you took such care in detailing your vacation experience for all the readers on this medium.
It is a cause of satisfaction to know that as a team we were able to meet your expectations during your vacation in Mexico.
We will give the comments to the staff so that they can know that they were able to have another guest leave satisfied so much so they plan to return.
The entire team looks forward to welcoming you and your family back for another great vacation.
Sincerely,
Quality Manager
Iberostar Mexico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.