Just got back from Iberostar Paraiso Beach and thought a review might be in order. My friend was got married at the resort, which is why I stayed here. Overall, I had a fine time. Here's my breakdown from best to worst:
This is, of course, the most important part of the review since this was the primary focus of the trip. I have to say, the resort and the wedding planner did a wonderful job arranging the wedding, setting up the space and trouble shooting some last minute glitches. Bride and groom were happy and the backdrop against the ocean was a perfect setting for their vows. I have to give a shout out to the wedding DJ too because I don't think I sat down for more than 5 minutes at the reception. Everyone was having way too much fun on the dance floor.
The pool area was fantastic. We always found chairs and there was a good mix of sunny and shady spots. The water was a good temp and the facilities very clean. The beach was very windy so we spent most of the time at the pool and no one was disappointed. Drinks were great - tip $1 every so often and you'll get a better spike.
Beautiful Caribbean waters. Plenty of chairs. Lots of sun. People were enjoying their beach massages too. I didn't get one because I was sunburned but lots of people in our group did and they loved it (same with the spa).
I had a Junior Suite in the 30 block and it was spacious, clean and close to the pool and beach area. No complaints.
Now the bad....
Iberostar - it's 2012. Can we find a way to get Wi-Fi in the rooms please? Also, I think $5/30 minutes is a little much, don't you? I felt like the resort was extorting its customers for internet access (which is only available in the lobby). Most every hotel in the world now has a computer center with free internet. If you have to charge for WiFi, fine, but you should provide a couple of computers with free internet for people that need it for travel/communications reasons.
Everyone in my group pretty much agreed that the food was terrible. I ate burgers every day because the prepared foods were sitting out and not at all appetizing. But even the burgers were overcooked and dry. My dinner at the Italian restaurant was inedible (penne arrabiata) - the noodles were falling apart and I've never had pasta sauce so salty. The Mexican restaurant was better, but still not up to par. I always try to find the good in something but there were no redeeming qualities here - not even with the food at the wedding.
Overall, I think this resort does a lot of things right (service, cleanliness, pools) but the food situation is a deal breaker for me. I would have a hard time paying to stay here again until it's addressed.