This is a pretty amazing resort and the rooms were gorgeous. My Mom and I take a trip together every year and this year she traded one of her timeshares for the Grand Luxxe. We had a two-bedroom on the top floor of Tower 2. The square footage was huge—probably close to 3,000 square feet. The rooms were beautiful, looked brand new, and I can’t say enough nice things about housekeeping, which came twice a day. There was a concierge on our floor, which was a nice added touch as well. The pool at the Grand Luxxe was great and the service at that pool was also superior.
The food on the property is just okay, except for The Burger Custom Made, Tramonto (Italian), and Gong (Asian). The food at all three of those restaurants was out of this world and definitely worth taking the time to go to at least once (if not more!) during your stay.
We made the mistake of not following the other reviews and we attended the timeshare presentation at the Grand Mayan. Horrible—couldn’t get out of there!! Plus, they were trying to force us into buying at the Mayan Palace, whose rooms looked like Motel 6 rooms compared to the Grand Luxxe. Stay away from the presentation and you’ll be fine. My Mom wanted the discount off of our room charges, which is why we attended.
My only complaint about the resort itself is the beach. Like everyone has said—it’s rocky and non-swimmable. It’s a shame that the beach isn’t better because the Grand Luxxe would truly be the perfect resort. The pools were great, but nothing beats a fabulous beach.
- Also Known As:
- Grand Luxxe Riviera Maya Playa Paraiso, Mexico