We stayed at our suite at the Grand Mayan which we love but visited our long time friend, Mr Ramos who is now the manager of this hotel. We enjoyed our lunch and also Happy Hour. The staff is super friendly. The shuttle service back and forth is always on time. The shuttle from the Mayan is a nice enjoyable ride. We even got to see the nursery where all the foliage is raised for planting. We look forward to our return and always plan to visit and enjoy the peace and quiet of this lovely gem of a hotel in the up and coming Riviera Maya area. If we ever need extra days, we plan on staying here a few nights.