We just came back from 6 days at Iberostar Hacienda Dominicus on Nov 9th. I'll start off by saying it was an amazing vacation but I'll offer some advice. We booked through CheapCaribbean.com and got transfers from Santo Domingo. I've read all the reviews from the past 6 months, and they were pretty spot on, the transfer takes about 2 1/2 hours. Honestly, it was a long day after flight and transfer but it wasn't too bad. If you can, fly into La Romana airport, but not sure which US airline flies there.
Check-in went smoothly and every member of the staff wore a smile on their face. Our room was in Bldg 5, closest to lobby, restaurants, food, and furthest from beach, but we really liked our location. It wasn't noisy and was close to everything. The rooms were nice, big shower, good furniture, and cozy little balcony. FYI, because I couldn't find this info from past reviews, they have 110V outlets.
NOTICE: The food is different! It isn't bad, but its not what you would typically find in US resorts (first time traveling international so I can't compare to other international resorts) However, the buffet was decent and there was always something to find to eat. My wife, who is a bit picky, did take a day or two to get accustomed to the food. Breakfast was one of the best meals, with an omelet station, fresh fruit, cereal, etc. We had 3 reservations and ate at the Geisha (hibachi), Steakhouse, and Colonial (upscale dining). We thoroughly enjoyed every single one! No complaints.
Ok now to the best part of the resort... the entertainment team or Star Friends... by far these people do an amazing job, morning till night, nonstop, with a smile on their faces! We loved Nicolas SOS, he speaks so many languages, and we loved taking Spanish class with him. He always welcomed us and really connected with people. The rest of the group were amazing, also. I can't remember all of their names, which I apologize, but of course their is Lady Gaga, very funny character. They were not pushy, but would try to get people to do activities if they wanted, and let your guard down a little. My wife and I not only took Spanish class, but water aerobics, snorkeling, dancing lessons, ping pong, beach volleyball, and took part in their fiestas. We also went to the shows at night, which were a little repetitive but entertaining nonetheless. Great singers and dancers every night.
I do want to make note that every single member of the staff do their best with English, but they don't understand everything. Keep in mind, American tourists were definitely the minority here, as there were many Germans, Russians, Italians, you name it, but I found everybody to be very nice and accommodating.
The pool was nice and big and the beach was beautiful. The pool and beach bar were very nice, my wife fell in love with the Pina Coladas, also try the Mama Juana (lol). The beach seemed to fill up the fastest, but we were able to get a hut (forget what they're called) before 10am. The huts at the pool seemed be open much later. The water at the beach was beautiful, a little wavy, but not rocky at all! There are some little rocks and shells at spots, and like 2 big rocks but compare this to the Jersey shore and this is nothing! There is also a man-made reef not too far off the beach, where I was able to snorkel and find several different kinds of fish, just not very colorful.
Overall we loved it, and would love to go back in the future! Feel free to contact me with any questions.
Bldg 5 was closest to everything but furthest away from beach, pool, and perhaps noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 12, 2012
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We would like to thank you for choosing Iberostar Hacienda Dominicus as your holiday’s destination and also for taking the time to post a review about your stay among us.
In the name of Mr. Amando Pozo, Hotel Manager, and his team, we would like to express how glad we are to read that you had enjoyed from a beautiful experience during your visit to our hotel premises. It is a pleasure to read your kind comments about the friendliness and service of our staff members, especially from the Star Friends: Lady Gaga and Nicholas. In Iberostar we want our guests to “enjoy being a Star”.
We are already willing to welcome you back again, please contact us to assist you for your next visit.
With best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.