We landed in Punta cana, the transter to the Hotel was quick ,45 mins at 22.00.
We arrived after a very tiring journey (once we got off the plane,40 mins queue for 10$ visa per person and then an eternal queue for security bagage control! yes AGAIN) Once we arrived the Hotel was a sight for sore eyes!!! We ( 2 families) did not regret our choice. The Hotel is just really FAB, huge chandelieres everywhere,beautifully decorated, magnique gardens (peacocks, ducks all around the park and 1 beautiful swan). Welcome staff perfect!
Positive: We had brought loads of mostiques products but found that in Hotel area this was not a problem,( bring them for outside visits)
We stayed 10 days, had problems for finding a place at the pool the first 2 days and
then strangely during the weekdays no problem.
Beach area very nice, and always found a spot ,maybe not the best but we always arrived around 10.00.
We easily reserved the 4 restaurants the following day of arrival and tryed one every 2 nights, all OK, good atmosphere but food is what to be expected in "all inclusive, no surprise. The buffet OK too but don't expect anything special , lacking FISH barbecue!
Breakfast good choice of everything, thanks to "egg chef surprisingly smiley and welcoming" despite his workload but bad point is tea and coffee,which is not self- service so you CAN wait to be served, eventhough the staff are all fairly nice!!
Found Pool bar staff friendly especially Nino and Marcelino and has great fun there,but for atmosphere go to the lighthouse bar on the beach before it closes (18.00), great buzz.
Otherwise great sevice at lobby bar and beautiful decor! We saw briefly the shows at night and what we saw seemed Fun.
The boutiques have good selecton of souveniers, beach stuff,sweets,suncreams, cigars, rum,jewellery, beaufiful shoe/bag leather shop and whatever you need and as others have said are fairly good value and there' s nobody to push you to buy.All friendly.
Our kids (4 from 9 to 13 yrs) found there way around Hotel without problem,we were in block 5 which was perfect , between lobby and beach and next to the pool.
Standard Rooms are fairly spacious with great size bathroom. We visited the suite as would have preferred 2 rooms but really almost no difference, so we stayed with what we had.
Can pay in dollars, euros or peso s RD. Which works out fine in Hotel.
Negative: Don t go asking for anything out of the normal, I tried in vain to order a Birthday cake but impossible ,inspite of 2 nonreplied e-mails( I thought of maybe even asking on tripadvisor but was not cheeky enough like some to get the Directors attention) before arriving and numerous attempts on arrival but NO birthday cake.The staff changes so much at the recepton , it s always someone elses fault.
We had a night flight for departure and tryed to keep a room with payment until 18.00 but with negociaton got down to 200$ extra for 4 hrs,so we used communal showers which were ok (6 showers) 3 women/3 men which was fine as we were the only ones leaving at that time.
A really annoying point,is the" locals" who come selling a few times a week in the Hotels- GO AWAY!
All in all we really enjoyed our stayed and if we did go back would choose the same beautiful Hotel.
Don t forget to put aside 10$ per person on arrival at airport (if not included in Holiday with Traval agency)and 20$ per person on departure. Euros accepted of course but you loose out!
- Official Description (provided by the hotel):
- Directly on a fantastically beautiful, fine sandy beach. Around 5 km from the finish village of Bayahibe. Top 5-star luxury. Tropical gardens. Varied gastronomy. Water sports galore. Spa & Health Centre. ... more less
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- Also Known As:
- Iberostar Hacienda Dominicus Hotel Bayahibe
- Iberostar Hotel Bayahibe
- Iberostar Hotel Hacienda Dominicus
- Iberostar La Romana
- Iberostar Hacienda Dominicus Dominican Republic/Bayahibe