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“The most relaxing hotel i have ever stayed in!!!” 5 of 5 stars
Review of Iberostar Hacienda Dominicus

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Iberostar Hacienda Dominicus
3.5 of 5 Resort (All-Inclusive)   |   Playa Bayahibe, Bayahibe, Dominican Republic   |  
Hotel amenities
Ranked #1 of 12 Hotels in Bayahibe
2 reviews
2 helpful votes 2 helpful votes
“The most relaxing hotel i have ever stayed in!!!”
5 of 5 stars Reviewed September 29, 2012

My partner and I stayed in at the Iberostar Hacienda Dominicus last year October 2011. Check in was super quick and all the staff were very friendly and helpful. The room was spacious and clean with a good size balcony. The grounds and the gardens are so well maintained, its border line OCD lol which was perfect for me :)

The pool and area can be a bit busy at times, but not over whelming. The beach is private, beautiful and spacious. Watch the sunset at the lighthouse bar and enjoy free pouring cocktails.

The highlight for us was the casino, which is a 5 minute walk away.

All in all a great hotel, standards are extremely high and service is second to none. We will always try and book an iberostar hotel for this reason.

Look out for the pink flamingo's and the peacock :)

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, October 1, 2012
Dear Guest,
We would like to thank for writing a comment on Tripadvisor about your experience at Iberostar Hacienda Dominicus Hotel. In the name of Mr. Amando Pozo, Hotel Manager, we would like to thank you for choosing our hotel for your holidays last year.
We are very pleased to hear that you enjoyed an unforgettable experience during your stay at our premises last year. Iberostar is well known by providing an excellent service by a friendly staff. We are happy to read that your motivating comments about this matter.
We are looking forward to welcome you back, please contact us before arrival.
Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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Genk, België
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 27, 2012

Nice hotel, the food was average. It was decent food, but the flavors didn't blow me away. The people working in the hotel were friendly but most of them didn't speak enough English (sometimes hard to explain something). The cleaning crew did an excellent job in cleaning the room. The animation was sometimes funny and nice but also sometimes pushy (when sitting in the bar). The service at the reception was good. The swimming pool wasn’t always clean, also the smell of the used cleaning products wasn’t enjoyable.

The diving center in the hotel was very expensive. That’s why I recommend the diving center of the Catalina hotel next to iberostar. The diving center is called Gri gri Divers. Over their the diving experience is cheaper (when you do only one dive) and the instructors are real professionals.


Two tips for the hotel:

One: Let the people know that you have Mexican beers like corona in the Mexican restaurant. It wasn’t clear to me and when I asked the waiter he didn’t understand me. Maybe put it on the menu or something.

Two: Long trousers are mandatory in the different restaurants. First: make sure that the people responsible for the reservation mentions this to the guest while reserving. Second: When you don’t have long trousers with you on vacation. NEVER tell the guest that he has to wear the trousers given by the hotel. Just let him eat in shorts if it’s a decent short. You cannot expect people that are paying for a stay in the hotel wear something they don’t feel comfortable in when they didn’t bring their own long trousers to vacation.

Further I want to thank the hotel for the hospitality

Room Tip: We where on a higher floor and that was perfectly fine
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 28, 2012
Dear gues,
On behalf of the Hotel Manager, Mr. Amando Pozo, we thank you for choosing Iberostar Hacienda Dominicus to enjoy your family vacations and for posting your experience with us.
We want to express our happiness to know that you enjoyed your stay thanks to the beauty of our facilities and the excellent service provided by our employees. In Iberostar we are committed to providing a great holiday experience to our valued customers.
On the other hand, we are sorry read that our dress code was not a satisfying experience. Normally travel agencies are aware of this code as it is used by many hotel chains in the world especially in the Caribbean. In addition, our team of Guest Service should have reminded you during the booking process of A la Carte restaurants. We regret to read your experienced the opposite. I assure you that your concerns were referred to our Guest Service Manager.
If you decide to visit us again, please, please contact us in advanced.
Sincerely yours,
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Spijkenisse, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2012

We went there for the third time and it's true you are a star there.
The people are great and friendly, good service.
Thanks for your kindness Alfonzo and Britta.
Specially thanks to Rodolfo and Reina, they were excellent!! good quality of the food and the drinks.
The Mexican restaurant is great.You have to go there!!
See you all next year!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 27, 2012
Dear guest,
Thank you for posting your comment in Tripadvisor about your recent experience at the Iberostar Hacienda Dominicus and for your loyalty when choosing our hotel for your holidays.
In the name of the Hotel Manager, Mr. Amando Pozo and his team, we want to express our satisfaction to read that the friendliness of our staff (especially from Britta, Adolfo, Alonzo, and Reina) as well as our varied gastronomy ensured you to “enjoy being a Star” for a third time which is our goal in Iberostar Hotels and Resorts.
We are looking forward to welcome you back, please contact us before your arrival.
With kindest regards,
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Miramar, Florida, United States
1 review
5 of 5 stars Reviewed September 25, 2012

My bf & I spent 5 days 4 nights there last week and it was amazing. The staff was very friendly and attentive. Upon arrival there were no standard rooms available so the guy at check in Jonathan upgraded up to a junior suite overlooking the pool and beach at no additional cost. The view was amazing and the room was very spacious. Also, he was very hospitable to us throughout the rest of our stay occasionally calling just to see how we were doing and if we needed anything. Our chamber maid Reyna who took care of the room and bathroom was more than talented with her decorative ideas as we had a different theme everyday. The bartenders were very in touch with our likings and regular drinks after day 1. The restaurants were impeccable. The scenery was very relaxing. The staff was more than friendly all around the resort. All in all it was a very romantic getaway and we were more than impressed. We will definitely visit again. Also I recommend the buggy excursion. We got a bit dirty but it was really worth it.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 28, 2012
Dear guest,
We would like to thank you for having chosen Iberostar Hacienda Dominicus for your vacations and for taking the time to post a review about your experience.
In the name of Mr. Amando Pozo, Hotel Manager, and his team, we would like to express how glad we are to hear that you enjoyed your short stay at our hotel premises. In Iberostar we are committed to provide the best service. We will congratulate Reyna and Jonathan for contributing to make your holidays especial.
We look forward to welcoming you back; please contact us to assist you for your next visit.
With regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
312 reviews 312 reviews
100 hotel reviews
Reviews in 139 cities Reviews in 139 cities
300 helpful votes 300 helpful votes
5 of 5 stars Reviewed September 25, 2012

Make sure your get reservations at the restaurants. The buffet ranges from average to not good, but the restaurants were great, especially the french and japanese. Beach is beautiful and big. Water is beautiful. Staff is friendly like anywhere in the DR. Resort was good as expected.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 26, 2012
Dear guest,
In the name of Mr. Amando Pozo, Hotel Manager, we would like to thank you for your comments about Iberostar Hacienda Dominicus and for choosing our hotel for your vacations.
We would like to express how satisfied we are to acknowledge that you had experienced especially thanks to the beauty of our hotel beach, the variety of our gastronomy and the friendliness of our staff. Those are very important aspects of our guiding principles in Iberostar Hotels and Resorts.
We kindly invite you to contact us before your next visit,
With best regards,
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Toronto, Canada
1 review
5 of 5 stars Reviewed September 21, 2012

Denis Joshua and Family.
My wife cousin and his wife spent two wonderful weeks at Iberostar...the staff were grear from the moment we entered the resort...notable mentions of staff...Francisca...Henry ...Manuel...Antonio... Jacquline...in fact all the staff were hospitable to us daily ...accomdations were excellent to dat the least..our room maid was very creative in creating towel designs and filling the bath one night for us to have a bubble bath...
Keep doing what you are doing...
Best wishes to the team at Ibertstar Bayahibe

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 25, 2012
Dear Guest,
We would like to thank you for choosing Iberostar Hacienda Dominicus as the destination for your vacations, also for taking the time to post a review about your stay among us.
In the name of Hotel Manager, Mr. Amando Pozo and his team, we would like to express how glad we are to read that you enjoyed “being a Star” during your holiday thanks to the excellent service from our friendly staff, as we aim at Iberostar Hotels and Resorts. We will congratulate Francisca, Henry, Manuel, Antonio and Jacqueline for contributing to accomplish our goal.
We are already willing to welcome you back again, please contact us to assist you for your next visit.
With regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 21, 2012

Just returned from a pleasant week at this Iberostar resort that seems to cater mostly to Spanish and European family vacationers with mixed emotions. Arguably, the facilities more than adequate and the staff is most friendly and attentive, especially if you tip even just a couple of dollars, something that the Europeans ignor. Sadly however, despite the multitude of amenities such as world class diving, free catamaran and windsurf sailing, the resort fails short in one category that makes a difference; in the quality of food preparation. It was most apparent there is no European or internationally trained chefs to oversea the kitchens or to direct the staff. As such, wonderful quality fresh ingredients are prepared in a mediocre fashion, an unexpected disappointment in Spanish cuisine right down to the basic baked goods that are sub-par in texture, taste as well as presentation. Simple things such as the lack of real green tea in the Japanese restaurant where they supply peppermint tea bags instead are fundamentals that can very easily be remedied by rotating chef staff regularly through their European resorts as apprentices so they can elevate this lovely venue to a genuine 5 star.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, September 22, 2012
Dear guest,
Thank you for choosing Iberostar Hacienda Dominicus for your holidays and for posting a review in Tripadvisor about your experience among us.
In the name of Amando Pozo, Hotel Manager, we would like to express you our satisfaction to hear that you had a great time at our premises thanks to our beautiful premises and the excellent service from the Iberostar Hacienda Dominicus team. In Iberostar we aim to ensure a memorable holiday to our beloved guest through our friendly staff. We thank you for your positive value in this matter.
We thank you your feedback about how to improve our gastronomy. I have shared your review with our Executive Chef.
We are waiting for your next visit, please contact us by e mail to ensure you a new memorable holiday.
With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Hacienda Dominicus

Address: Playa Bayahibe, Bayahibe, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Bayahibe
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bayahibe
#1 Top resorts Hotel in Bayahibe
#1 On the Beach Hotel in Bayahibe
#1 Romantic Hotel in Bayahibe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Hacienda Dominicus 3.5*
Number of rooms: 496
Official Description (provided by the hotel):
Directly on a fantastically beautiful, fine sandy beach. Around 5 km from the finish village of Bayahibe. Top 5-star luxury. Tropical gardens. Varied gastronomy. Water sports galore. Spa & Health Centre. ... more   less 
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Also Known As:
Iberostar Hacienda Dominicus Hotel Bayahibe
Iberostar Hotel Bayahibe
Iberostar Hotel Hacienda Dominicus
Iberostar La Romana
Iberostar Hacienda Dominicus Dominican Republic/Bayahibe

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