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“Good service” 5 of 5 stars
Review of Mariposa Tours

Mariposa Tours
Calle Eladia Peatonal, Bayahibe, Dominican Republic
+1 809-660-5343
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Attraction details
Brussels, Belgium
Senior Contributor
32 reviews 32 reviews
18 attraction reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
“Good service”
5 of 5 stars Reviewed March 23, 2014

They worked quickly. They didn't try to offer us excursions, that were not suitable for us.
All the services provided were exactly what we needed.
Also, they were very cheerful and welcoming, without becoming annoying.

When I met a guy, we worked with, in a supermarket several days after, he recognized me and welcomed - that I really liked.

Visited March 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mariposatours, Proprietario at Mariposa Tours, responded to this review, April 17, 2014
good morning
thank you for your positive review and thank you for choosing our tour to Saona.
a cordial greeting from all the staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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421 reviews from our community

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English first
Bucharest, Romania
Top Contributor
52 reviews 52 reviews
17 attraction reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“One of the best excursion ever”
5 of 5 stars Reviewed August 26, 2013

The excursion to Saona Island - Canto della Playa is one of the best I've ever been! All that was promised was fulfilled. We we're a group of 13 people including the kids and everyone of us was satisfied. The places we've seen are beyond comparison. Imagine a desert white beach, we found coconuts and we eat them in the middle of the nature, it was like the "Lost" series.... The colors of the sea unbelievable, the lunch on the beach with lobster...all you can eat! Fabulous. The organization was perfect. The guide Roberto fantastic, very good, professional and polite, the cook the same. Also the owners Manuela and Marco very correct and helpful. I strongly recommend this agency and especially the trip to Saona, it is a must if you visit the Dominican Republic. One more thing I want to emphasize the privacy of the places they take you visit, there are no crowded places we we're 27 in total and that's it.

Visited August 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
76 helpful votes 76 helpful votes
“Fregatura -Scam photographer in collusion with the management”
1 of 5 stars Reviewed April 7, 2012

I will try to resume in an objective manner our nightmare experience.
They will promise you everything but in the end you will have only a a very disappointing.
Rule no.1 = Be aware of the Felippe, the photographer: several tourists noticed he tried to steal personal items !
Do not buy the photos from him, ever because
1.prices per photo are scandalous. The minimum price requested was 15 EUR for craps. Of course the company takes care NOT TO COMMUNICATE YOU the prices, so that you don't take pictures yourself during the excursion. So, at the end they kind of force you to buy crap-photos for 50 euros (60$)..
2. size of pictures is 250 to 330 kb ! it should be at least 2,2 mega. So there is a lot of pixelization and noise.
Mariposa should fire Felippe (the photographer) for:
1. Trying to sell the photos outside the agency, meeting with the victims secretly.
2. Making money for horrible quality photos: 300- 400 KB photos size ?? Is worse than facebook photos. When you try to put them on FULL SCREEN you can see all the "noise" because the photo-size is not way too small.
If I would have one advice only, this would be: do not buy from him, ever.
It's pure roberry and the management is covering Felippe. They asked us 50 EUR for 12 photos !!!! Moreover, the size of ALL photos was Facebook size (merely 350 KB) in spite of an impressing Nikon. Remember that a very simple camera makes now photos at, at least 2300 KB.

For the place visited:
- your back will hurt badly because of the solid plastic-uncovered seats, believe me. If you have more than 30 years old, you may need a doctor after: it's a high speed boat with no protection for the tourists backs. And beleive me that after 5 hours you will feel every vertebra.
- they tell you stories about visiting this and that, but when you arrive on the spot...."ah, the School is closed, the other things to visit are too far" and so on.
- the village visit is a totally orchestrated scam:the sell it as a typical selvage village, with no electricity, etc.... Look at the photos, they have even...solar panels !
- Food is terrible: CHIPS for breakfast !! The others firms are offering exquisite sandwiches and wine !!! Here you can have tap water.
-The most DIRTY life-jackets I've ever seen. Instead of red they were green at the neck, because of the dirt. See in the photos.

Visited January 2012
Was this review helpful? Yes 55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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