Where to begin! I have traveled extensively and booked more than my share of trips. Up until now I had never made a bad decision. Having visited the Dominican Republic as part of a cruise it became someplace that I wanted to vacation. I checked out several resorts but wanted to stay someplace a little out of the way so decided on the Viva Beach even after reading the mixed reviews. What a mistake!!! It was my honeymoon and it became a true funnymoon. The rooms are not 4 star. The review about mold and foul odors are true. We checked out several rooms as well as several bungalows and none were any better than the rest. Our sink and tub did not drain. The toilet clogged constantly. The bed was lumpy. The service is definitely not 4 star! Check in took over an hour. The reviews about rude people jumping in front of you and no one caring are all true. The staff at the front desk are plain and simply overwhelmed with the task they are presented with. The rest of the staff did not speak much if any English. We had to complain about our tub not being cleaned and such several times before finally getting the room cleaned. This is the only hotel, resort, cruise, or bed and breakfast I have ever stayed at that did not provide washclothes!!! The drinks were a mess. Nothing tasted like anything I have ever drank before. The shows were something one can see on any street corner in the Bronx. The beach was dirty and swimming areas are very limited due to the rocky nature of this beachfront. We are from the USA and I am not exaggerating when I say there were only 3 other couples that we met the entire week which spoke English. The area around the resort has nothing worth seeing. The food was an absolute mess. My wife and I came to call it the "mystery meat" meals as most of it tasted like nothing we had ever tasted before. The eating areas all served the same tired food night after endless night. It got real old real fast. To say this resort caters to our European counterparts would be nothing short of the biggest understatement I have ever made. What I cannot understand is why anyone would travel all the way from a beautiful country like Italy too stay at a dump like this. Overall I would rate this as the worst of the 30 some vacations I have taken. And no apologies for the harsh review. This place earned it!!!!






