Overall our stay was great and as the title suggests maybe this could be an "excellent" review. From the moment we stepped out of the cab we were treated with great care. The check-in was somewhat cumbersome since we paid for the Preferred Club and the front desk didn't realize this right away so we went back and forth about how they didn't have our reservation. The room was nice and kept very clean throughout the week by the staff. The preferred pool area was great and the bar servers were excellent. The beach and snorkeling from the beach were great.
Our biggest complaint was the food. The food seemed to be either great or really poor. At an all-inclusive I recognize some quality may be sacrificed but it played out like a game show when it came to ordering dinner.
Our other complaint was communication from the concierges on staff. The info they provided and all the work they did to set up excursions and other things for us was great but we never got final confirmation from either the main lobby concierge or the preferred club concierge. My wife and I are the relaxed type on vacation so we wouldn't have cared if the concierge didn't get something set up but we would've liked to know either way prior to 15 minutes before our excursion.
- Official Description (provided by the hotel):
- Time spent at Dreams La Romana Resort & Spa on the sun drenched southeast coast of the Dominican Republic is an unforgettable adventure for singles, couples and families. Here, you’ll discover a tranquil world that gives you one of nature’s most pristine beaches, a sea of vivid turquoise and most importantly, the special feeling of being welcomed as a most honored with all attendant privileges of Unlimited-Luxury® — where everything is included.You will be transformed by the calming power of the tropical jungle and palm lined beach that borders your vacation hideaway. Lounging by our large crystalline pools, or wandering among our tropical gardens, you’ll soon feel time and tension melt away. From the moment we greet your arrival, you will be delighted by your surroundings and service. ... more less
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- Also Known As:
- Dreams La Romana Bayahibe
- Dreams La Romana Hotel Bayahibe
- Dreams La Romana Dominican Republic/Bayahibe