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“Nice hotel close to the beach” 4 of 5 stars
Review of HOVIMA Santa Maria

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HOVIMA Santa Maria
3.0 of 5 Hotel   |   Avenida Espana s/n, 38660 Costa Adeje, Tenerife, Spain (Formerly Santa Maria Aparthotel)   |  
Hotel amenities
Ranked #27 of 38 hotels in Costa Adeje
Riga, Latvia
1 review
2 helpful votes 2 helpful votes
“Nice hotel close to the beach”
4 of 5 stars Reviewed December 17, 2013

We have enjoyed our stay in Hovima Santa Maria, the service personnel was very helpful and friendly. Nice dinner with good choice of everything. The location is excellent close to the beach and shops. Only Internet connection was quite poor. Despite of that we was very satisfied with our stay in Santa Maria, definitely will come back again!! Aigars/ Latvia

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, January 7, 2014
Thank you very much for your comments. We hope to welcome you back to the hotel in the near future.
With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2013 via mobile

Booked a Half Board week. Had been to Costa Adeje before so knew the resort. This hotel was in a great location for a 5 to 10 minute walk to lots of bars & restaurants. Food was really nice, good variety for breakfast & dinner. Rooms are very dated & do need modernising. All in all a good hotel, but wouldn't return purely as the staff were very rude & unfriendly.

Stayed November 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, November 26, 2013
Thank you very much for your comments these help us to improve day by day.
We apologise for all the inconvenience caused.
Yours faithfully.
N. Herrero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bristol
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 13, 2013

We booked a hotel with Alpharooms on their website and paid up front for a hotel booking in Reveron Plaza. Received invoice and itinerary all confirming the hotel details etc.
When I emailed the hotel to ask for room looking over square if possible I was emailed back to say they did not have our names on the system.
I called Alpharooms a number of times and was told it can take a while for the booking to show on the hotel system.
The next day I received an email saying there was a tracking error and we were booked into a much more inferior accommodation - a place I would not even contemplate.
I have called Alpharooms a number of times and they have been rude and just stated there was a tracking error. However, the price was still showing on their website 2 days later and you could still book that hotel.
They just rudely offered a refund or said we can stay at the seriously inferior accommodation.
I did point out that if I hadn't rang them several times due to the fact I had contact the hotel in advance of our trip that we would have turned up at the hotel with our confirmation paperwork and expected our rooms at the hotel.
No real apology and no offer of suitable alternative accommodation.
Such a rude and inefficient company - I recommend you stay well away from this team of bandits... be warned!!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, November 14, 2013
Hello,
This answer is not to Hotel Santa María. It is a mistake.
With kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Den Helder, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2013

I'll keep it short; nice and clean apartments, shame that beds are not very comfortable. Breakfast is pretty good (adequate). Swimming pool is also fine. Plenty good restaurants in the area, although not too many bars. I had a nice stay with wife and daughter.

Stayed October 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, January 7, 2014
Thank you very much for your comments. We hope to welcome you back to the hotel.
Your sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 28, 2013

Have stayed here before and always find it a good basic all rounder. It's well located......come out, down the slope, left for Las Americas, Safari centre or Los Cristianos or turn right for La Caletta.
The hotel is clean and tidy, may be a bit dated but overall good value for money, one can't complain.....well Air Con at my time of life would be a big bonus but we can't have everything.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, October 30, 2013
Thank you very much for your comments they help us to improve.
With kind regards
The Mangement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 26, 2013

This hotel was much much less than we have expected.
The rooms were absolutely terrible, the beds were incredibly uncomfortable - so uncomfortable that we could not sleep well.
Everything was very old. The rooms were not cleaned regularly enough.
And it is deffinitely not a hotel for young people, when we were there we felt that we are in a home for elderly people.

  • Stayed November 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, January 7, 2014
Thank you very much for your comments. Accept our most sincere apologies for the inconvenience caused.
With kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 25, 2013

Nice and clean hotel on great location. Supermarkets, restaurants and excursion routes next to hotel entrance. 5-10min walk to beach.
Nice breakfast with good choice of everything. Staff speaks English very good and are quite helpful on every question.
Only things that I didn't like: crappy free lobby Internet or very expensive, payTV (why?), charge for in-room safe.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, January 7, 2014
Thank you very much for your comments .
We hope to see you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about HOVIMA Santa Maria

Address: Avenida Espana s/n, 38660 Costa Adeje, Tenerife, Spain (Formerly Santa Maria Aparthotel)
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Amenities:
Beach Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — HOVIMA Santa Maria 3*
Reservation Options:
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Also Known As:
Santa Maria Aparthotel Hotel Costa Adeje
Aparthotel Santa Maria Adeje
Santa Maria Tenerife
Aparthotel Santa Maria Hotel Adeje
HOVIMA Santa Maria Tenerife/Costa Adeje

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