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“Good base” 3 of 5 stars
Review of Neptuno Aparthotel

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Neptuno Aparthotel
3.0 of 5 Resort   |   Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain   |  
Hotel amenities
Ranked #37 of 39 Hotels in Costa Adeje
Aalborg Municipality, Denmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good base”
3 of 5 stars Reviewed January 16, 2014 via mobile

Perfect room 105 with seawiew .. Nice staff at the reception .. The Room were nice and clean at arrival but thère after not much cleaning ... The resturant were closed - no breakfast as expected ... Would only stay thère again if good priced and seaview room

  • Stayed December 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
    42
    89
    78
    28
    32
See reviews for
82
98
8
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 23, 2013

Stayed here early December 2013, we weren't expecting much following the reviews and how cheap we got it but it was worse than expected. Old, tired and worn fixtures and fittings. Cracked tiles, sockets held together with tape and smelly bedding. Couldn't find a plug for sink or bath, difficult to wash up or have enough warm water to wash in as the shower quickly ran cold. Everything costs extra, never again!

Stayed December 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2013

yeah i get what people are saying when they tell people "you want 4-5 star standerds,pay 4-5 star prices" i think thats really arrogant considering the standerds, i think if one us spending any money on a room one does not deserve cracked tiles, torn matresses, a plug socket hanging out of the wall by a tread or a dirty bath. The only goid thing about this hotel was an elvis impersonator staying in an apartment in lugana park 2( which by the way is a much better hotel we should have stayed there again) elvis kept me and my family entertained very high quality five star performance!! i wouldn't recommend this hot to anyone really stay away!! THE WORST HOTEL EVER!!!!

Room Tip: there are no good rooms at the neptuno!!!
See more room tips
  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2013 via mobile

Do not be put off by other reviews nice apartments a little dated but cleaned regularly and very reasonably priced. Lovely views from room 75 over the sea and bay. Nice bar with nice bar staff. Reception staff very helpful when needed and sorted out any problems not that we had to complain. Pool very cold but nice and clean. The only problem we had was that the amount of rain we experienced meant that the tiles around the hotel were really slippery and my husband fell over and had a couple of near misses.

Stayed November 2013, traveled with family
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dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 28, 2013

Stayed here in October 13. Advice would be to stay down nearer the main area.taxis are cheap yes but they all add up. We're a young couple with small child so pushing buggy up hill in the heat was a no no. It was nearly 20 min walk to bars and restaurants. The apartments were good value for money but location is terrible.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swindon
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 4, 2013

Had a great week at the Neptuno, brilliant place to stay, clean tidy, friendly staff very helpful . only 10 min walk to beach but steep hills but taxi so cheap you don't have to walk back. pool bar open from 9am till midnight. towels changed every 2 days would go back again. Just remember this is not the ritz you get what you pay for

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2013

Just came back from the neptuno and would like to say that it is clean basic but very friendly the pools are clean the hill is a bit steep but a taxi costs under 4 euros the cleaners were in every second day also (people the cleaners are there to change sheets,towels and tidy apartment not to clean up your mess) I would deffo stay there again as we had a great holiday

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptuno Aparthotel

Address: Calle Cataluna 3 | Urb. Torviscas Centro, 38670 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Costa Adeje
Price Range (Based on Average Rates): $
Hotel Class:3 star — Neptuno Aparthotel 3*
Number of rooms: 106
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Also Known As:
Neptuno Aparthotel Hotel Costa Adeje
Neptuno Aparthotel Hotel Adeje
Neptuno Aparthotel Adeje
Neptuno Aparthotel Tenerife/Costa Adeje

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