We stayed here from the 19th-26th January 2014 on a couples package with Thomsons! First impressions are the hotel is kept extremely clean, and all the staff members are very friendly and chatty. We stayed half board, but it seems that the hotel just wants to push their Privilege package upon you! I would say at 26 euros per person per day it is not worth it, unless you want to drink yourself into oblivion. We did upgrade our room to a sea view and this is most definitely worth the extra cost!! We stayed in room 319 which was more than adequate, lovely sea view overlooking Playa del Bobo beach, bed was very hard, perhaps we were unlucky not to have a mattress topper, bathroom was perfectly serviceable with plenty of hot water, a few bathroom freebies, but the shower was a fixed head set up which always ended up in the bathroom floor becoming soaked as is the norm! Nice flat screen tv with BBC 1, ITV, Channel 4+1, Channel 5, True Movies and Sky News. Room was well serviced by our maid, with clean sheets every other day and fresh towels daily, but she did like to keep removing our glasses, which in the end we kept hidden in our wardrobe! There was plenty of space in the wardrobe with plenty of hangers to boot! We didn't bother with hiring the safe, at 28 euros for a week I thought it was a bit steep, but we did ask for the fridge to be unlocked and left empty, at a cost of 10 euros, you can have the option of a minibar, but the prices are shocking. Nice comfy armchair in the room, and balcony is a nice size, perfect for watching the evening sunsets which were amazing.
Food : Half board option of breakfast and evening meal, although if you like this can be altered to breakfast and lunch, you just need to inform the restaurant after your first meal. In hindsight this would have been the better option for us as there are plenty of decent restaurants around the surrounding area. Breakfast was the best meal of the day, absolutely everything you can imagine, cooked full English, pastries, cereals, fruit, yogurts etc.. Only three hot drinks machines which were awfully slow, and then you always had the old folk filling up pots of boiling water, which added to your wait! Coffee and hit chocolate were lovely when you finally got it!! Fresh omelettes were lovely too, but obviously a bit of a wait, get another member of staff on the station when it is busy, which was most of the time! You wasn't permitted to remove any fruit or cakes from the restaurant and the staff were very hot on this. Evening meal you are allocated a set time, ours was 8pm, which suited us fine, but you can alter this by informing the restaurant reception! We didn't really enjoy our evening meal, mainly because it was so chaotic, and the maître d's were fairly miserable, I tried to shake the man's hand the first night and got the cold shoulder! I think they were miserable because it was so busy, and it didn't help the first night as the terrace was closed because of bad weather. You have to show your room key wallet when you arrive for dinner and are then given your drinks bill, to order your drinks for dinner, be warned they only take one order, so if you want a couple of drinks, order them all in one go. I think if you were on privilege then these drinks were free, we had beers and wine, which averaged six euros a night. Food was plentiful and the fussiest of eaters could have found something to eat from the buffet, but it wasn't very hot, but they do provide a microwave, if you want to zap it! Desserts were awesome, and I particularly liked the sweet shop by the ice cream station, you would have thought that they was for the kiddies, but don't worry, no kids here! Although if you miss the screaming and laughing there is a children's play area right next to the hotel!!!
Pools/entertainments : There are three pools, two free form pools and one heated rectangular pool, the two pools are absolutely freezing, so hardly anyone used them, the heated pool was quite nice for a swim! Nice Jacuzzi too, this us were we spent our time, :-) You can hire pool towels at 15 euros per towel and you can exchange them at set times during the day, if you do hire the towels, please keep your receipt as the receptionists require this upon checkout otherwise you will lose 30 euros! Thank god I kept mine!! Privilege guests get there own special design towels, and I suppose they don't have to leave a deposit! I thought the free form pool areas were we sat every day were kept on the whole clean, but selfish guests with their cigarette butts and leaving them on the floor these were not picked up! Just go and get an ash tray! Pool bar was very expensive, double the price of the local Spar, so my advice to you is buy your drinks there, although this is forbidden, you are only allowed hotel bought drinks at the pool, just make sure you don't get caught! Evening entertainment, well what can I say!! Over 60's then you was laughing, I am mid thirties and went one evening, the rest of our time we spent out walking the pleasant walks to Las Americas or just around the corner from the hotel is a nice bar, Heads and Tails, British owned, but they do a good sangria! I don't want to put anyone off coming here as the guests were predominantly over 60, and the entertainment team did do a good job of keeping people active, but it wasn't for me!! Oh yeah bingo at 4pm every day too!! The girls weren't to in your face, and spoke about five or six languages, good for them!! Bar prices were well expensive, but you get what you pay for, a vodka and coke was six euros, but it was a good measure of Grey Goose vodka and a bottle of Coca Cola! Like I say, venture outside the hotel there are many bars and the prices are more reasonable! If you fancy some wonderful cocktails pop to the Monkey Bar and Grill in Las Americas, highly recommend!!
Tour Operator : We have travelled numerous times with Thomsons and have recently returned from Kos on a Couples package, which wasn't a patch on this place, but the reps seem to be doing less and less to help their guests, no travelling to the hotels on the coach transfers, no helping people at the airports, perhaps it was just me!! Upon arriving at Tenerife Sur to come home we had a two hour delay, no information as to why, but the rep at the check in desk thought it was hilarious!!! Yeah, don't think I was laughing!! At least we had time to do some extra duty free shopping!! I must say our two reps in the hotel, were fine, always seemed to be available, but not in your face which I though was good, very knowledgeable too, so a big thumbs up to those two!! :-)
In summary, had a lovely holiday with the other half, in a lovely, clean hotel, but I doubt we will return, there was something not quite right! But who returns to the same hotel year in year out?? On a plus side being delayed, able to stock up on duty free, and no one in customs at 0130hrs, bonus!! Go and check it out! :-)
- Official Description (provided by the hotel):
- The H10 Gran Tinerfe hotel is located in the south of Tenerife on the Costa Adeje, right on the seafront. It has three swimming pools and sports facilities for enjoying your holiday time. Its wide-ranging culinary offering will bring you the best of local and international dishes. Hotel guests receive free admission to the Playa de las Americas Casino, which is located in the same building ... more less
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- Also Known As:
- h10 Gran Tinerfe Hotel Costa Adeje
- h10 Gran Tinerfe Resort
- Gran Tinerfe Tenerife
- H10 Gran Tinerfe Tenerife/Costa Adeje