Spent Christmas here. Arrived 24th December until 31st December. On arrival were told to take a seat and we were given a glass of cava. Waited for about 15 minutes and then were called to reception desk to be given information. This was "mind blowing" to say the least. So many instructions that it was hard to take it all in. Then told to see lady on adjacent desk to book table in bar for Christmas Day. This was at a cost of 28 euros for a bottle of cava, which you had to pay for or would not be given a table. The entertainment on that night was not great, it would have been much better if we were not absolutely frozen, due to it being staged outside and doors left wide open so that we could see and hear. This is not acceptable in the winter as it gets quite cold at night. Also we were given Room P38 on arrival. Do not accept this one. It is in the basement and you are looking at a brick wall from your terrace. But in fairness when we complained we were moved to another room the following day. This is a lovely hotel with wonderful sunbathing areas, fantastic staff, cannot do enough for you and so friendly. I would definitely visit again, if they sorted out the entertainment.
- Official Description (provided by the hotel):
- The H10 Gran Tinerfe hotel is located in the south of Tenerife on the Costa Adeje, right on the seafront. It has three swimming pools and sports facilities for enjoying your holiday time. Its wide-ranging culinary offering will bring you the best of local and international dishes. Hotel guests receive free admission to the Playa de las Americas Casino, which is located in the same building ... more less
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- Also Known As:
- h10 Gran Tinerfe Hotel Costa Adeje
- h10 Gran Tinerfe Resort
- Gran Tinerfe Tenerife
- H10 Gran Tinerfe Tenerife/Costa Adeje