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“Fabulous Holiday!” 4 of 5 stars
Review of H10 Costa Adeje Palace

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H10 Costa Adeje Palace
4.0 of 5 Hotel   |   Playa La Enramada | La Caleta de Adeje, 38679 Costa Adeje, Tenerife, Spain   |  
Hotel amenities
Ranked #17 of 39 Hotels in Costa Adeje
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Fabulous Holiday!”
4 of 5 stars Reviewed July 26, 2012

This is now the second time we have stayed in a H10, now we will not stay anywhere else! The hotels are perfect, their are multiple pools which meant they were quiet, the pools are clean, they have a gym, the gardens in this hotel are splendid, they make everything look decorative and clean. The hotel is very unique, with its own style. We stayed half board, breakfast was delicious, you can have a full English, even with pancakes! Dinner however was not the best, but I am a fussy eater, although it was mostly Spanish food for dinner. My only complaints are the location, its completely out of the way from everything. Their are local beaches, but most things that happen in Tenerife happen in playa de las americas, although the hotel is very generous and allows you to use a free bus service they provide to playa, you must book it first, but then its free. The reason I like playa is because I am young and enjoy anything thrill seeking, recommend a trip to siam park! The staff are polite. Also their are multiple taxis waiting out the front which is convenient. The sea is in view from many points in the hotel which is lovely. Overall splendid hotel, would stay here again. Stay here especially if your looking for a quiet relaxing holiday (The advantage of it being out the way). Fabulous stay!!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,637 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NW UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 26, 2012

Returned to the hotel after an absence of 10 years following a recent Greek trajedy. The hotel is primarily aimed at families with U14's. Quite a benign experience - but that's meant to be good ! The hotel is well organised - reception works well with the minimum of fuss, all staff will greet guests every time, the waiters are all freindly and efficient, everywhere is clean and tidy. Clearly the catering staff concentrate on food hygiene in a big way. Having travelled extesnsively in Europe and Japan for business, appreciate that this is a good quality 4 * hotel in Tenerife meant for families. It does need alittle updating, and the management are aware and addressing through redecoration.

We went full board for the first time - as part of the holiday experience is eating out somewhere new each day - so food is good quality and plentiful - again appreciate this is a hotel with over a 1000 guests, so it does resemble a large canteen - so eat outside in the sun !

Did n't go all inclusive - but drinks are 2 E's for soft drinks and 3 E's for a beer - yes served in plactic cups for the pool - who wants a multitude of glasses around. Pool well managed, clean and tidy. Guests were primarily Spanish (50%), German (30%) and the French and Brits remaining 20 % - very pleasant atmosphere. Hotel entertainment a bit baffling as noted by others - but these are only very minor comments.

All in all an easy, safe, hassle free and conveneint choice for a family holiday. If you do get board walk along the prom to see the sights of other hotels and the "entertainment" in LA!

There is a Chill Out bar in the Privilige Section - anyone can drop in at night - go and visit Mauro and ask for one of his Mohito's.

Travelled independently - seems the established UK tour operators are not as efficent as they should be.

Happy to recommend the overall experience.

Room Tip: Make sure you are not in a room looking back into the island - a non sea view - as its effectively t...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 19, 2012

We recently spent 9 nights at this hotel booked through Thomas Cook as an all inclusive holiday with the privilege package. We then decided to upgrade to a Junior Suite prior to departure but trying to get to speak to someone at Thomas Cook was hopeless. We eventually contacted the hotel directly and booked through them.

It has to be said that we loved this hotel but would not go unless we had the privilege package which was well worth the upgrade. It allows you access to the a la carte restaurant for evening dinner which in our opinion is a must as the main restaurant is more like a cafeteria, very large, buffet food with lots of pushing and shoving.

Our main criticism was about the privilege area around the pool where people who have not paid the privilege upgrade just walk in and use the jacuzzi and sunbeds/balibeds which are clearly signed as for the sole use of privilege customers. Whilst this says more about the people than the hotel we felt that hotel staff should be monitoring the area more closely as it was left to us and other guests to keep reporting it.

Guest service staff were very helpful and accommodating wherever they could be. The area of La Caletta is very pretty, quiet which is what we wanted but has a lovely coastal path where you can walk for miles with pleasant views and nice cafes to stop off for a drink.

The all inclusive drinks menu had something for everyone and we found it far better than our AI experience last year in Lanzarote.

There was a wide mixture of nationalities staying at the hotel and some we found to be quite rude but that probably says more about our English reserve!

All things considered we would definitely return to this hotel and location but only with a privilege package!

Room Tip: The reason I have marked breakfast down is that it is served in the cafeteria style restaurant and t...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2012

just back 7th to the 17th july nice hotel, rooms a bit dated we had ants in our room 5th floor, main dinning area is like a large canteen/ dinnner school ,food was ok lobby area very nice, pool area lovely there were always spare sun beds ,you have to pay for your safe 2 euros per day , drinks at the pool bar are in a plastic or paper cups and are expensive for the quantity that get , fine dinning area la tosca ,waiters not very pleasant food very average would rather eat outside, nice walk along the promenade to las americas in fantastic sunshine,Las americas is to much like benidorm,for me .Evening entertainment piano bar singer on every night sorry but hes rubbish mubbles through songs in spanish even worse in english,,We asked for a late exit from our room several times but were told no three and two days befor we left , ,All in all an ok hotel just not 4star enough ,.But the big yellow thing in the sky makes up for that when we have the weather that we are getting just now

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 15, 2012

Lovely hotel with beautifully maintained lobby, pool area and grounds. The room was big and well decorated, providing almost all you need for your stay. There´s no clock, and no mirror above the table for getting ready for heading out etc, but apart from that was fine. Food was fine, the "show cooking" was the best on offer but sometimes the chicken and pork was undercooked. The actual buffet selection was varied each night, and provided a lot of choice. Whilst we never took part in any of the day entertainment, the team that provide this seemed to work very hard. Evening entertainment was quite repetitive, the same songs every night for the kids disco, and the same due singing most nights, but there were also plenty other entertainers which were good to watch for the most part. The hotel is in a quiet area, with beautiful views of the sunset on your doorstep. It´s quite a walk to the main resort areas, but it is a nice scenic walk to get there!
For the price we paid (€80 per night half board sea view room) it was great value for money. Had we paid more we might have only given it 4 out of 5, but for value for money and an all round good experience we rate it 5 stars.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziar nad Hronom, Banska Bystrica, Slovakia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 12, 2012

I was staying in the hotel 11 days from 30th June to 11th july we had all Inclusive and the hotel standards are not as per expectation so when a person takes All Inclusive or any products what they offer please be careful and ask in detail what products in detail. Such as what will be ICE CREAM which will be the Ice Cream weather you will be able to take something to the pool weather no as per my EXPERIENCE the hotel tailor made products are just for there benefit. Please don't allow to cheat you as they will say they don't have Ice Cream but you had paid for the services . In similar way you no proper Information is supplied to you in advance , Even ask the Type of Ice Cream what they will offer you in Advance as otherwise you will feel cheated and also please ask the drinks as you pay for and they they will tell you to UPGRADE for premium services DON'T get cheated how I was Please be careful I have filed a complaint and please you do also don't get cheated even you have to Pay for the SAFE so please be careful in Advance. Internet some placed don't work and it is very slow so please be careful

Room Tip: Please ask details in advance as some rooms are nice which they ask high price so please in advance...
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wallsend
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 11, 2012

Spent our 40th aniversary here 26th June- 10th July and we enjoyed our stay. Our room 773 was a nice refurbished one with a very good side view of the sea and the Sheraton hotel gardens.The hotel did not have many English guests while we were there, it was mainly French, Italian, Spanish, German and Russian but did not affect our time there.
We enjoyed the food and for a buffet we found plenty of choice albeit the evenings could be noisy but it is a large hotel and you could dine on the terrace if you chose to, we found around the 8 o'clock time to be the best.
The staff at the hotel were all very good they were very helpful and friendly never had to wait long for waiter service in the piano bar where we spent most evenings.Evening entertainment was held outside on the terrace again waiter service for drinks which were all branded international spirits no rep shows all professional acts. Pool areas were nicely laid out with plenty sunbeds found no need to reserve them but most people did.There is a pleasant walk on the promenade outside the hotel to Las Americas .The hotel is in a quiet area but thats why we chose it, it was about 35 mins from the airport, we were first drop off with Thomas Cook.We would like to thank the H10 management especially Marina Baldin The Guest relations Manager for making our trip a special one she is an asset to the hotel always handling our questions and requests in a friendly and efficient way.We always enjoy H10 hotels because of the standards you know you will receive and look foreward to our next holiday with you.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H10 Costa Adeje Palace

Address: Playa La Enramada | La Caleta de Adeje, 38679 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Costa Adeje
#15 Romantic Hotel in Costa Adeje
#16 Luxury Hotel in Costa Adeje
#23 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Costa Adeje Palace 4*
Number of rooms: 467
Official Description (provided by the hotel):
The H10 Costa Adeje Palace is an emblematic seafront hotel with direct access to La Enramada beach. This exclusive hotel surrounded by tropical gardens offers everything you need for an unforgettable holiday. Discover its new Chill-Out terrace with spectacular sea views, its magnificent pools, lush gardens and hidden corners full of charm. The hotel also offers a wide range of dining options, a Daisy Club to keep the children entertained, 4 meeting rooms, Privilege Exclusive Rooms and Services and a Despacio Spa Centre. ... more   less 
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Also Known As:
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Tenerife

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