My wife and I holidayed here in August/September and it was our second stay at this hotel.
We like the fact that the hotel is bright, spacious, nice and quiet, clean and nicely located for access to the restaurants and various shops.
The staff work so hard from early morning, cleaning everywhere, tending the gardens, ensuring the pool areas are setup for the day, to tidying the sun loungers at night and always aware of their guests.
The style of the hotel is somewhat art deco and makes the place pretty unique in all of the places we've stayed at.
There was a warm welcome when we checked in and then a complimentary drink and snack, before we were escorted to our room, a junior suite in Guajara on the ground floor.
We like the junior suite as it has a separate "living room" area, where there's a sofa, coffee table and LCD TV, with a variety of British channels, so it was possible to watch something familiar of an evening.
All it lacks is a kettle but having stayed the previous year, we brought a travel kettle this time and used the mini-bar fridge for storing the milk for our tea.
Technically you're not supposed to use the mini-bar fridge for your own items and did receive a notice half way through the holiday to politely remind us of this fact, which was a little frustrating - we're British, we must drink tea :-)
If anything it would be nice to have an option when checking in to say you don't want anything from the minibar but would prefer to use the fridge instead - maybe an option they could offer in the future?
The bedroom was spacious and the beds were firm but comfortable, with alternative pillows in the wardrobes if you need them and extra blankets if you're feeling cold.
There's a bewildering number of light switches and frequently we'd end up pressing so many to turn them off at night but this all adds to the charm.
The maid cleaned the room every day and turned the bed down at night, leaving a chocolate on each pillow, which was a nice touch.
We chose to stay bed and breakfast as we like to eat out at night. The breakfasts were nice and there's a reasonable choice - *freshly squeezed* fruit juices (not the cordial rubbish), fruits, yoghurts, cereals, pastries, various breads, cheeses, cooked meats, toast and then cooked food, beans, scrambled egg, sausages, bacon, omelette, poached egg. One dish would change each day, so for example you might get a potato croquette, then the next day it was battered squid rings or a tuna bake.
On one occasion they had garlic mushrooms which we both liked but didn't catch again during our stay.
A word of warning about the sausages and bacon though. The sausages are either the "hotdog" variety or a homemade variety that I found way too salty. This isn't unique to this hotel as to be honest I've experienced the hotdog sausage in hotels in Cyprus, Majorca, Malta and the Maldives.
Also the bacon was the streaky variety, so if you're not a fan you may want to skip it.
There's also a counter where you can get a freshly made omelette with a variety of fillings or poached egg, which I enjoyed on several mornings.
The waiting staff were incredibly helpful, friendly and a credit to the hotel. They'd always bring you your choice of tea/coffee and noticed that my wife liked fresh milk with her tea, instead of the UHT stuff, so would disappear and bring back a small jug for her.
Occasionally one of us would forget a spoon for our cereal and without asking they'd appear with a spoon for us. It's that sort of attention with a cheerful smile that makes a difference.
During the day they have a pool service, where you can order soft or alcoholic drinks and food if you wish. The nice thing is you just have to press a button on the sun brolly and in a short time someone comes over into the area and you can attract their attention and make your order.
In a while they come back with your drink/food and you just sign the slip with your room number to be settled when you check out.
One thing that was slightly puzzling is that sometimes you got complimentary peanuts and at other times you didn't and alas we never figured out the secret here.
We only ate once during the day and ordered a burger and chips between the two of us, which was fine as we didn't want to spoil our appetite for the evening. There were also sandwiches and other snacks if you wanted.
With respect to lounging around, the hotel has a main area with two pools, one heated, the other with non-heated fresh water. Be wary of the fresh water pool, it's really cold but can be quite refreshing if you've been baking in the sun.
The heated pool uses treated sea water and is nice and large, not overly deep and just right for an enjoyable swim. There are complimentary floats you can use to aid buoyancy if you just fancy drifting around the pool.
The main area can get quite busy though as it's the most scenic, so we chose to use the sun beds on the decking area that overlook the sea. This is moments away from the pool area but much quieter and as a bonus it keeps the sun much longer in the late afternoon, early evening.
The hotel also provide you with credit card like tokens which you can exchange for two towels in the morning, for the sun bed and also to dry off after a swim. It's also possible to exchange the towels during the day if you wish.
At the end of the day you can take the towels back and get new cards for the follwing day. It works very well and you always have nice towels.
There are two entrances into the hotel - the main lobby with reception and then out the back of the Guajara section, which uses a key access door that leads you out to the strip where the majority of the restaurants are located near the beach. We found this very useful and convenient.
As others have said the hotel has complimentary wi-fi (might be dependant upon the package you chose when you booked) which was nice for keeping in touch with family and friends. It's not the fastest speed and at times seemed a bit congested but dead handy and even worked by the pool. This was a real bonus when I ran out of books to read and just went online with my Kindle for a new book.
The Jardines de Nivaria is certainly one of the better hotels we've stayed at on our travels, with helpful, friendly staff and a cheerful feel to the place and we'd definitely come back here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.