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“Lovely relaxing break” 5 of 5 stars
Review of Hotel Suite Villa Maria

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Hotel Suite Villa Maria
5.0 of 5 Hotel   |   Avenida los Acantilados s/n | La Caleta, 38679 Costa Adeje, Tenerife, Spain   |  
Hotel amenities
Ranked #6 of 39 Hotels in Costa Adeje
Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Lovely relaxing break”
5 of 5 stars Reviewed April 21, 2014

Just back from lovely week - completely chilled out and relaxed. Wasn't keen on idea of hectic week in Tenerife but this place was brilliant - away from the madding crowd, breakfast Moët helped relaxation and amazing villa with pool spot on. Spacious, fantastically clean and maintained well. Fabulous views from balcony and really quiet.
Couldn't fault the service - evening food had once and ok - as others said would have been nice to have had more reason to stay on site on evenings. Bar was quiet and lacked buzz - but with fabulous villas and views why would you need to oh to main bar area!
Loved Caleta and hated the main 'strip' of the main resort.
If you want to be a little way away from the action so you can chill rather than party then this place is lovely.
Wifi patchy (I think they simply need to reboot their routers as the DHCP lease time was affecting connectivity) but I was glad my son couldn't access FaceTime in his room!!!
We'll be back

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 29, 2014
Dear guest,

Thank you very much for sharing with us your experience at the Hotel Suite Villa María. It is nice to read that the hotel, your Villa and our staff fulfilled your expectations.

We take note of your suggestions in order to improve our guests service, which is our main goal for every day.

We will be happy to receive you again in Tenerife.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 20, 2014

Super hotel. Just back from a week here with 2 boys 6 and 9, lovely hotel, highly recommended.

Pros:
Spacious rooms - we had a 2 room villa which was spotless, modern and well kitted out.
Pool complex was absolutely amazing and great for kids - 2 pools and kids pool. Awesome.
Cleanliness - the whole resort and rooms were spotless (no, I'm not obsessed but it was really good).
Gym - small but decently equipped, plus squash.
Staff - friendly and smiley to the kids.
Breakfast - pretty good (but maybe 4* not 5* see below)

Cons:
FOOD - the breakfast buffet was good - what you would expect for this type of hotel. Except for the hot food which was always lukewarm and pretty dodgy in my opinion. Plus no fresh orange juice which is normal isn't it ?
We ate lunch a few times in the pool bar, but I would say prices are high (6 euro for chips !) and the service a little haphazard. The staff sometimes felt as though they were too busy to help...
We didn't eat in the restaurant in the evenings as the menu is pretty limited and wasn't inspiring at all.
In my opinion, the hotel would do well to have a couple of 'theme nights' (and I don't mean the tacky sort), e.g. BBQ or Italian, and it would really encourage people to stay in the hotel in the evening to eat.
LOCATION - not inspiring and a little out of the way, but a great view and we had a car so was easy to get around. Walking to La Caleta is fine.

So, would we go again ? definitely as is a lovely hotel and suits the 'middle class with kids' type of family - decent offering but not too posh.

But to make this a super experience, they DEFINITELY have to improve the food offering.
Also, I would suggest that having 2 staff on the reception at all times would be useful as the lovely lady there often seemed to be under pressure.

Oh, and I wouldn't go here if you don't have kids !

Room Tip: ask for a villa up the hill
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 29, 2014
Dear guest,

Thank you very much for sharing with us your last holidays at the Hotel Suite Villa María. It was a pleasure having you and your family at our facilities. We are pleased to read that you liked the villa where you stayed and found it spacious, comfortable and enjoyed it during your stay, as well as the common places.

We actually have 96% satisfaction regarding the food offer, but our guest’s opinions are very important to us so we will consider your gastronomy suggestion. We try to improve everyday our service to fulfill our guest’s expectations.

It’s wonderful to know that you will come back to the hotel, our team will be delighted to welcome you again and to prepare for your family another unforgettable experience.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastleigh, United Kingdom
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 20, 2014

We stayed here in July 2013 for our 20th wedding anniversary,
we have just returned from another stay in April 2014, which this time we bought 3 of our boys here, ages 18.14,10 we had a villa with a pool which looked over the golf course, and once again found the hotel to be another perfect stay.
Staff our always friendly and cannot do enough for you.
It is a bit out the way but we had a car and used taxis which we found was good enough to get around.
The villas are a nice size and our equipped with a microwave and a fridge & TV the rooms were clean and spacious, just like our own private villa with room service.
Thank you Hotel Villa Maria for another lovely holiday.
There was a singer at the hotel 3 times a week

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 29, 2014
Dear guest,

I would like to thanky you very much for your confidence shown in the hotel Suite Villa María and for coming back to Tenerife, this time with your kids. It is always a pleasure to receive you at the hotel.

We are really happy to read that you enjoyed your villa and the hotel common areas. For your next visit, I would suggest you asking at the front desk our offer of activities to visit and enjoy Tenerife.

We hope to see you soon at our Hotel.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa maría
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 20, 2014

Just returned from 7 night stay with family-wife, 11 and 8 yr old. Stayed in 2 bedroom(2 bathroom) villa(No29) situated v close to pool and looking out to golf course from the back. Spacious and well kept. Fridge-good size, microwave and 2 ring hob(not used!).
Friendly, helpful staff. Well maintained communal areas. Plenty of loungers by pools. Good breakfasts-breads/meats/cheeses/cereals/cakes/fruits/juices and champagne available. Restaurant not otherwise used, nor pool bar for lunches. Only gripe would be the price of "extras" eg drinks/ice-cream etc but to be expected at that star grade-stock your fridge and leave the hotel every now and again!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 29, 2014
Dear guest,

Thank you very much for sharing with us your family break at the Hotel Suite Villa María. I’m sure that your children enjoyed their areas and you had a relaxing stay. That is our goal and it’s nice to read that your villa, our facilities and staff fulfilled your expectations.

Our team will be happy to receive you again in Tenerife and we´ll be waiting for you to prepare another unforgettable stay for you and your family.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, England
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 19, 2014

Just got back (today!) from a fabulous 8 night stay with our 4 year old. We had villa 21 (2 rooms + hot-tub on a b+b basis) which at first I was slightly nervous about as it seemed very near reception and a main road. But, we never heard a peep from either and it was very conveniently placed for reception; breakfast; swimming pool. I was also worried that we would find not being all inclusive a hassle as we're terrible for carrying cash and our little one enjoyed the ice creams on tap last year, but everything is charged to the room and it wasn't an issue - except for a big ice cream bill at the end :D

Good points:
No wifi (yes its a good and bad point)
Fabulous staff - nothing was too much trouble for anyone. I wanted the hot tub turned up a couple of degrees and it was done no questions.
Fabulous villa and cleaning staff (towels were even changed on our last night - no short-cuts!)
Great (til late) breakfast - the hotel was fully booked but we never felt like we were joining a food scrum
Great pool! We chose because we wanted somewhere with a heated pool, and ok, I admit it's not what I call 'heated' but it was certainly not freezing nor too cold for kids. Plenty of sunbeds even though hotel was fully booked.
Children's facilities are great - fake grass, sandpit and nice play equipment in the playground; nightly mini-disco and an open all hours playroom.
Pool bar served lovely food
Location : La Caleta is lovely

Iffy points:
The room service food was cold. Twice we ordered and twice is was cold. Regardless of what they tell you this is a known issue which they are trying to address.
No wifi. It is not "being fixed" and our villa was right next to reception and the pool bar (both get wifi) but the villa doesn't. As I say, it could be a plus or a minus.
Not much evening entertainment. But it isn't a huge place and there are a high proportion of families.
Lizards too quick for 4 year old to catch/see. Just nit picking now ;)

We're booking to go back already.

TENERIFE DRIVING ADVICE: Hubby left his driving licence at home and we found out it is illegal to drive in Tenerife on a DVLA notice of entitlement. Some car hire companies were prepared to accept it but the hotel checked with the police for us and we would have been liable for prosecution.

Room Tip: We stayed in Villa 21. Near the reception and road but no noise from either
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 29, 2014
Dear guest,

Thank you very much for sharing this lines with us about your holidays at Hotel Suite Villa María. It was wonderful having you at our facilities. We are happy to read that you found your Villa comfortable and that it pleased your needs. It‘s really important for us our guest’s satisfaction, and i’ts a pleasure to know that we have pleased your expectations.

Regarding adults entertaiment, I would like to suggest you our golf course, where you can practice this sport enjoying ocean views or for example, visit the exclusive shopping center Plaza del Duque, we offer a free shuttle service from the hotel. Another option is our Bar Plaza, where you can enjoy live music while drinking a fabulous cocktail or gin-tonic.

We hope to see you soon in Tenerife.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 19, 2014 via mobile

We visited Easter 2014 and had a good time. We stayed in a villa with a pool and a view of the golf course and sea. The view was lovely. The villa was well appointed and clean. The rooms were a good size and the bathrooms lovely. The communal areas are very well done and the pools and play area lovely for families. The lower of the two pools is heated but the top one is colder but this helps keep the area quieter for couples so it seems to work well. We found the staff super friendly and Lea and other reception staff couldn't do enough to help. The two areas that get commented on most in reviews are the restaurant and the wifi. We can see why, the wifi is appalling, the hotel needs to get into this century And invest in a system that works or if not be honest and admit its sub standard. It's not an island thing as we used wifi elsewhere just fine. James Villas should note this also as we booked through them and the description was that the villa had wifi which was wrong, it worked only near reception and very slowly. Our private villa pool was cooler than we have ever experienced before but just about ok. The breakfast is good actually, no complaints there. Dinner is mixed, we had one meal which was fabulous, the food was well prepared, tasty and of good value but our second meal was poor. We ordered the chefs special "boneless cod" when it turned up it was fish nuggets so not a special and NOT good! So I can see why the reviews of some are good and others bad. It's pot luck, but if you stick to the a la carte menu it's good. Overall we really enjoyed our stay here and if we found ourselves in Tenerife again we would stay here. We didn't feel ripped off by prices and we really like the staff and the resort is very pretty.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 28, 2014
Dear guest,

Thank you very much for choosing the Hotel Suite Villa María for your Easter holiday, it was a pleasure for us having you at our facilities. It is good to read that you found the Villa perfect for your needs and enjoyed its wonderful views and private pool.

We regret the inconvenience with the special boneless cod, for the next time, please let us know it at the momento and we´ll do our bet to offer you what you wish, as we try everyday to please all our guests preparing all our dishes at the moment by our kitchen team with fresh and first quality products.

Regarding WiFi signal, we continue trying to offer the best signal, something really complicated because of the hotel’s location, we hope to fix it as soon as possible.

Our team will be happy to receive you again at the Hotel and me will assist you on everything you need for your next holidays.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 17, 2014

Villa Maria's formula certainly works for this family with two small children. Impressively spacious, comfortable and clean villas, with some very welcome outdoor areas and a kitchen, plenty of children's activities, and Moet champagne at breakfast, are a winning combination. We had previously been, frankly, snobbishly sceptical about Tenerife before this trip, but Villa Maria has changed all that and we will return. The service is always very friendly and willing and the facilities around the hotel are generally very good. La Caleta and its restaurants are a short walk away (probably 15-20 minutes with co-operative small children), so there is no need to rely on the hotel's unremarkable kitchens. All in all, as long as you don't expect Four Seasons-style pampering and relentless attention to detail you won't be disappointed here.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mª Victoria G, General Manager at Hotel Suite Villa Maria, responded to this review, April 28, 2014
Dear guest,

Thank you for trusting again in our hotel to spend a few relaxing and family days. We are happy to read that your Villa was comfortable and met all your needs. The hotel is designed for all the family members, with special areas for the little ones and for adults, like the golf course, “Los Lagos” or our Bar Plaza.

For your next visit, don’t hesitate in contact us to prepare another unforgettable stay for you.

We hope to receive you soon in Tenerife.

Best regards,

Mª Victoria Gómez
General Manager
Hotel Suite Villa María
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Suite Villa Maria

Address: Avenida los Acantilados s/n | La Caleta, 38679 Costa Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Costa Adeje
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Costa Adeje
#6 Luxury Hotel in Costa Adeje
#9 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Suite Villa Maria 5*
Number of rooms: 78
Official Description (provided by the hotel):
The Hotel Suite Villa Maria is comprised of a complex of 78 exclusive villas inspired by the distinctive Canarian architectural style. Perfectly integrated with the surrounding Costa Adeje golf course, it enjoys an enviable position with magnificent views of Costa Adeje, La Gomera and spectacular sunsets. This unique hotel, situated in the south of Tenerife, is just 25 minutes from Tenerife South airport and one hour from Tenerife North airport.HOTEL DESCRIPTION The principal hotel services are found in the main building, dominated by a central Plaza: the reception, Plaza Bar, restaurant, TV room and children's creche.Two swimming pools on different levels (one heated), are located in the central part of the hotel complex. The children's pool, the extensive sunbathing terraces and Pool Bar make up the whole bathing area. Young children can enjoy a games area and mini-golf.The villas and walk-ways throughout the resort are all surrounded by beautiful landscaped gardens.THE VILLASThere are four different types:- one bedroom villa for 2/3 people- two bedroom villa for 4 people- two bedroom villa with jacuzzi for 4 people- three bedroom villa with swimming pool for 6 peopleEach villa is equipped with a kitchen (ceramic hob, oven, fridge, microwave, cutlery, kitchen utensils, crockery and glasses) and living room, television and a selection of satellite channels, air-conditioning, en-suite bathroom with bath and hydro-massage shower; terrace furniture. A number of villas are adapted for disabled guests.SERVICES- 24 hour reception desk- Early morning wake-up service- Green fees reservation service for all golf courses on the island- Island excursion reservation desk- Reservation service for entrance to various shows- Rent-a-car service- Luggage room- WIFI zone- Internet access- Breakfast and Dinner buffet service- Pool Bar lunch service- TV room- Conference centre and three Meeting Rooms- Complimentary daily newspaper- Free guest parking- Laundry service- Sunbathing terrace- Heated swimming pool- Unheated swimming pool- Children's pool- Games room for young children- Hairdressing salon (by appointment)- Gym- Squash RESTAURANTSOur Restaurant La Torre, located on the first floor overlooking the Plaza, offers a sumptuous buffet breakfast, and by night, elegant and intimate dining, serving excellent local typical Canarian cuisine as well as our Chef's modern and creative gastronomy. For a lighter meal, our Pool Bar offers a variety of lunch dishes. ... more   less 
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Also Known As:
Hotel Suite Villa Maria Tenerife/Costa Adeje

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