Maybe I am getting a bit picky with holidays now, but I was expecting to be completely wowed and to find the Gran Bahia fautless. Firstly I agree with all the other good points said about this hotel. I loved the hotel's layout and the impressive architecture made it feel very magical. The gardens and pool areas are beautiful and the most comfy sunbeds ever.
We was here to celebrate a special birthday within the family and the communications via email with the management before our visit were excellent and we was given a free upgrade and some complimentary gifts. We found all the management and staff very helpful and friendly. We had a seaview room on the 7th floor and the view was lovely. The bathroom had been refurbished and was very nice but the room looked a bit dated and drab, there was no 'wow' factor to it.
Food was very good and each night in the buffet restaurant there was a different theme which made it interesting. We thought the outside evening entertainment was of a good standard and some nights very entertaining. Also liked the free water each day in the room and also free in the pool towel stations. The spa area was very relaxing and the massage excellent but I would only go if having a treatment - not sure its worth paying to just use the spa facilites.
We liked the upmarket area of el duque but found costa adeje a bit too touristy and tacky and was hassled by some touters on the couple of occasions when we walked in.
Now for the few niggles that I have for this hotel, we were on half board in the buffet restaurant and on our first evening and being hungry we went to eat at 7.30, it was quite busy with lots of families with small children and the waiter showed us (four adults) to a table on the lower terrace where the tables are all a bit close to each other and he put us inbetween two familes with young children. There were pushchairs parked either side of our table, uneaten food all over their tables, napkins and food on the floor and crying babies. I have no problems with young children and around the hotel they all seemed very well behaved but this was not a good impression on our first night , and because of that experience we then dined later and made sure that we had a table on the top terrace. We are all non smokers and were really surprised at the small area and limited number of tables in the non smoking area. So we would often have to wait until a table in this area became available. Two things here that the hotel could improve upon, more non smoking tables and a section for families with young children which I have seen in many good hotels and works really well for the families and the adults .
But the biggest niggle was breakfast in the buffet restaurant and hence my title about the teaspoons, every morning of our holiday there was never any teaspoons with the cup & saucers ! And it seemed that they were short staffed in the restaurant especially at breakfast and trying to get hold of a waiter to bring a spoon was difficult and once you got their attention they never came back with one straightaway ! As there is no tea making facilities in the rooms, the first thing that I want when I sit down to breakfast is a cup of tea or coffee. We even went off in search in the main restaurant for a teaspoon but could never find one - this became the joke of the holiday ! Plus I was also nearly knocked over twice by the waiters rushing around !
The remaining niggles are that there was no pool service, which is bad for 5*, the hotel is definately missing out here as we certainly would have spent a lot more money having drinks by the pool, so as we had to go and get our own drinks we found that we just went and got the free water instead.
The toilets/showers near the back gate never got cleaned during the day, and by the afternoon there would be water/sand all over the floor, used paper tissues overflowing in the bins and not replenishing any new tissues, Ive seen cleaner beach toilets then these.
There is no air conditioning in the main areas of the hotel, the piano bar was nice and they had some good singers but it was just too hot in there and also too hot to dance, so we hardly went in there and the poor bar staff always looked so hot with sweat dripping off them.
These are only minor niggles but as this hotel is expensive and classed a 5* luxury and in the 'leading hotels of the world' group, these problems should not exist. Even so, if the Gran Bahia was somewhere else in the world I would revisit because it is a beautiful hotel but unfortunately I have no desire to visit Tenerife again.
- Also Known As:
- Gran Hotel Bahia Del Duque Adeje
- Bahia Del Duque
- Gran Resort Bahia Del Duque
- Bahia Del Duque Tenerife
- Gran Hotel Bahia Del Duque
- Gran Hotel Bahia Del Duque Resort Tenerife/Costa Adeje
- Official Description (provided by the hotel):
- Bahia del Duque is a charming hotel inspired by the traditional Canarian architecture of the end of the 19th Century. This adaptation of a tropical oasis rises majestically on the azure shores of the beautiful Duque Beach. Apart from the original 19 buildings of the resort, 40 exclusive villas designed by the prestigious interior decorator Pascua Ortega have been opened in January 2008. Additionally, the inauguration of the luxurious Spa is planned for this summer. ... more less
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