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“Relaxing and Pleasant” 4 of 5 stars
Review of La Hacienda

La Hacienda
Hotel Bahia del Duque | Avenida del Alcalde Walter Paetzmann, Costa Adeje, Tenerife, Spain
+34 922 74 69 00
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Ranked #44 of 76 Restaurants in Costa Adeje
Price range: $32 - $45
Cuisines: Asian, Italian, Mexican
More restaurant details
Restaurant details
Good for: Outdoor seating
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Discover the latin colour and atmosphere of the restaurant La Hacienda, where you can make a gastronomic journey of the cuisine of 3 continents.*Situated on the beach promenade. The restaurant is open to the public but is managed by the hotel.
Kenilworth, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Relaxing and Pleasant”
4 of 5 stars Reviewed March 5, 2013

I also had dinner at this restaurant. I had the salmon which was really tasty and enjoyable. A lovely eating experience with good service.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Visitor rating
    66
    91
    54
    19
    23
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“The worst service I have ever come across”
1 of 5 stars Reviewed March 4, 2013

Visited on 26th Feb. Service was the worst I have come across. The waitress that served myself and my wife was rude and abrupt. We arrived to a near empty restaurant just before 10pm. We had not booked but would never had expected that poor level of service or food. If just before 10 is too late then I would have preferred to be turned away rather than be treated in that manner. The food was terrible and was served very quickly and did not taste fresh at all. The rude waitress did have a name badge and her name was nurina from what I could make out.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBDR, Gerente at La Hacienda, responded to this review, March 11, 2013
Dear Client,

We are sorry to hear that you were unsatisfied after your recent experience with us. We do appreciate you sharing your concerns with us so we can follow up and address issues internally.

We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to cater for your needs in the future.

Management
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Oslo, Norway
Contributor
16 reviews 16 reviews
11 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Nice athmosphere, not so nice food”
3 of 5 stars Reviewed March 1, 2013

Of our party of four, two did not get what they ordered - I put this down to language difficulties as the waitor did not speak English well and we are not fluent in Spanish. One of us also got vegetables that had not been propperly cooked and it was quite obvious that these vegetables where frozen before preparation. The location next to the sea provided a nice view of the sunset.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBDR, Gerente at La Hacienda, responded to this review, March 11, 2013
Dear client,

Thank you for taking the time to share your comments. We monitor all of our online reviews very carefully so we can constantly gather feedback and make changes or improvements where needed.

We can assure that your comments have been shared with the appropriate persons in order to analyze them and take the necessary actions.

We do hope you would give us another chance and have the opportunity to meet your expectations.

Management
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York, United Kingdom
Contributor
14 reviews 14 reviews
7 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Beachfront restaurant”
4 of 5 stars Reviewed February 25, 2013

Lovely location on Adeje beach front for a sundowner. Food is good with lots of choice. Great atmosphere and is part of the Hotel Bahia Del Duque however open to public so best of both worlds.

Visited February 2013
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GHBDR, Gerente at La Hacienda, responded to this review, February 27, 2013
Dear Guest,

Thank you for posting your review on TripAdvisor about La Hacienda. It is great to know that you enjoyed the food and the great atmosphere of the restaurant and we hope to welcome you back in another opportunity.

Management
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Lovely food and ambience”
4 of 5 stars Reviewed February 25, 2013

Lovely food with varied menu - international and mexican. Need to book. Quite pricey but you pay for position

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHBDR, Gerente at La Hacienda, responded to this review, February 27, 2013
Dear Guest,

Thank you for your comments on Tripadvisor about La Hacienda. We are glad to know that you enjoyed our food. As you well mentioned, we have a varied menu with International, Mexican, Asian, Italian cuisine, to suit all tastes.

Looking forward to welcoming you back in the future.

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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