Stayed here with my family last weekend (30-31 Jan 2010). Big occasion, my father-in-law's 70th birthday, so we were hoping for a really memorable experience, especially for dinner on the Saturday night that we had booked to celebrate his big day.
The hotel was very average for a 4-star, but the real downer was the restaurant. Unbelievably poor service coupled with inordinate delays - we arrived at 6.45pm and finally got served at 8.15pm! A whopping 1.5 hours to take our order, then everything pretty much arrived at once (starters and mains). My 10 year old son ordered a boiled egg and 'soldiers' for his starter - when it eventually arrived, the egg was thoroughly hard- boiled, thereby defeating the point of the 'soldiers'! They took it back and promised a soft-boiled replacement witin minutes. Sure enough, what we got back could be described as 'soft', but it was so undercooked and runny it was unbelievable. These people literally couldn't boil an egg!!!
We had three young children in our party (all under 2 years), so we deliberately booked an early meal-time so that they could be part of the occasion before their bedtime at 8-8.30pm. We had barely received our starter by that time! The evening was pretty much ruined, and I for one will never be darkening the door of this joke of an establishment.
Very very poor indeed, avoid at all costs - unless you're a golfer with low accomodation/dining expectations.
- Also Known As:
- Macdonald Hill Valley Hotel, Golf & Country Club Hotel Whitchurch
- Macdonald Hill Valley Hotel, Golf & Country Club Hotel
- Macdonald Hill Valley Hotel, Golf And Country Club
- Macdonald Hill Valley Hotel Country
- Macdonald Hill Valley Spa, Hotel & Golf Whitchurch, Shropshire, UK
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