I read the reviews and did my homework before i booked here but was dissappointed with this hotel. It served its purpose as a place to sleep but the hotel ,and it can be seen it was once quite a good hotel, but has slipped in maintenance and upkeep to a two star level . It is shoddy , the carpets need replacing and we broken wardrobe doors in our room. it was rather depressing.
We also had an incidence with the laundry. We used the hotels laundry and when it was returned , a bright yellow dress of my partner came back brown and a brand new green dress came back pale blue. Some of the other items were also discoloured. Obviously a bleech was used. When we spoke to the staff about it they were very apologetic and said they didn't know how it could happen and it had never happened before but no offer of replacement was made and when i suggested that we should not pay for the laundry service of those damaged items was met with blank looks.
The breakfast was not that good. I usually eat thai food (by that i mean non restaurant thai food) but this was not even good street level thai food and was full of msg and sugar so i had toast and fried egg and fruit .
We were also woken about 12 one night by room service. They had stuffed up the room numbers in the kitchen and it should have been to a room a couple of doors up.
Incidently , my Thai partner said she wanted a massage but was told the service was only available for men.
If only there was a better hotel in the 700 THB range in Chanthburi i would use it. We will return only because there is nothing better in that price range that i know of.
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