My stay was in early June, 2012 and my room cost 900 THB at that time.
Let me first say that, like nearly every other option in Chantaburi, this hotel is by Thais and for Thais. I don't mean that at all negatively, it's just not a town that gets a lot of tourist traffic, though there are plenty of international people there for the gem market - a different demographic altogether. So the shower heads are low, there aren't many frills, no restaurant really and so on. What it does do, though, it does very well, and that's providing a safe, clean and friendly environment for you to stay in that's right next to the city's biggest department store-anchored mall.
My room was room 215, for reference, and it was a spotless, white ceramic tile affairs with white sheets and white towels. WiFi was strong (for Thailand) and available throughout the hotel, including in my room. The room featured a desk big enough to contain the phone, an LCD TV and both of my traveling laptops - with room left to work. The fridge was a full size unit befitting a family apartment, so if you need to keep a bunch of things cold, it's your place.
At 900 THB for the cheapest room, it's not the most affordable option, but Chantabrui is a bit odd like that. I've lived and traveled in Thailand for most of the last decade and it's the first sleepy provincial capital I've been to that felt wealthy, well-planned and barely interested in tourism. Very friendly, mind you, but not in your face and not sprinkled with tailors, touts and guesthouses. Owing to this, most of the hotel traffic is either domestic in origin or related to the gem trade, so there's only one legit guesthouse in town and then a number of mid-range hotels. Having visited 2-3 others, Rachan was by far the cleanest and most modern.
The staff were very friendly, but aren't there to service tourists and therefore can't even answer simple questions like, "Where do I catch the bus to Baan Prakard?" or "Where's the best place for Kwayteow Mu Lieng?" Still, as hotel staff they're fine and quite honest and friendly. I can't complain about them at all.
The hotel is (in local terms) a bit far from the old town gem market area, the big park and the bar & restaurant district near the park, but you can get to any of these with a 10-20 minute walk or take a taxi. Chantaburi's not known for its public transport, though, so don't expect to find a motorbike stand on every corner and a saengtaew plying every road as you might in Bangkok.
As someone mentioned, the breakfast is not good, but I've never understood people who rank hotels based on the breakfast they provide. If you're eating at the hotel (outside of select places with a focus on food), you should be forced to write a 500 word essay on why you aren't out eating local cuisine at a restaurant that's dedicated to cooking not a hotel that's dedicated to being a hotel. On that note, within 5-10 minutes' walk there are a number of restaurants, a couple of them really good (try Chantorn Restaurant for sure). And Chantaburi is famous for some local foods, like every area of Thailand, so there's no excuse for sitting inside eating crap waffles and drinking orange juice made from concentrate - get out and eat somewhere else!
The only weird thing I noticed is that on the little rules sheet in the room, one rule said that (among other things) "drinking" is not permitted in the hotel. I waltzed in with a bottle of beer anyway, but I noticed they don't sell alcohol or anything of the like, so this may be an issue for someone. It's definitely got the feel of a Thai family weekend stayover or a place for gem merchants to stay, it's not there for the party crowd.
In closing, Chanthaburi is a land of contrasts and I recommend the Rachan Residence hotel.
Room 215 & 216 are the furthest from the elevator on the second floor (I assume this goes for 31...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.