“apparently the best hotel in nan, but don't expect much, feels like 1980s soviet uzbekistan grandeur”
i chose hotel dhevaraj as apparently only decent option in nan (once there, i also discovered a much fancier and more modern "nan boutique hotel", although far less centrally located). airport pick up didn't show up on arrival and had to be called by airport info desk. check-in efficient, got what they call a VIP room (their best) but merely looking as a very nomal one for thai standards, few amenities, no safe, old style big tv set, furniture and decoration rather dated and slightly worn. the hotel faces the most 'central' street in nan: my meaning for 'central' is just geographic as almost no shops geared at tourists can be found, only one micro café exists few steps from the hotel and no restaurants whatsoever in the western meaning are to be found in such 'central' street. the hotel building is huge, with a very 1980s soviet-looking architecture, with an ugly façade, a nice revamped lobby & inhouse café, a gloomy oldish swimming pool area where you cannot have access even with singlets (just barefoot), a very dark and totally uninspiring coffeeshop with plenty of noise coming from resident thai singers, an extensive menu but so-so service and especially worn and dirty tablecloth, no napkins whatsoever but small towelettes looking like toilet paper. prices very cheap. in the same coffeeshop a dull buffet breakfast is served. scarce choice of fresh fruit, mainly thai food, very bad coffee and tea, no scrambled eggs, small slices of ham floating in an uninviting waterish container, sugar has to be taken on the buffet table and not put on tables, only non dairy creamer powder available, no milk to be found unless after long and patient wait convincing a waitress to ask for it in the kitchen. the building is composed by two adjoining atriums where the inner parts of the rooms do face. the THB69 buffet lunch looks very canteen-style and definitely not inviting, preferred to have lunch at a simple, charming and absolutely unexpected italian restaurant 'da dario' located at 10mins walk from the hotel. the best part of the hotel would be the massage parlour, but they located it in the worst possible place i.e. next a terrible and loud karaoke where off-key drunkards spoil your relax with their shouts through the thin walls. the lack of knowledge of foreign languages is almost total: only one senior receptionist spoke a decent english, with all the others it was very frustrating even the simplest communication. my travel partner felt sick and we asked for an in-house doctor: they claimed he didn't exist and suggest to go across the street at a public medical place, i insisted stating that the person had fever and couldn't leave the room, they suggested her being visited by a nurse or sent by ambulance to the hospital, both options rejected by me. we ended up asking for telephone help through our insurance in italy: is it ever possible that the best hotel in town has no in-house doctor? to conlcude my review of the dhevaraj hotel in nan i would say that it's probably the best solution in the city, but it's definitely not at western standards, its clientele is 95% thai and if everything runs fine it is just acceptable, but once you have some problems, language barriers could prove very bothering and frustrating. furthermore remember that in nan no taxi or tuk-tuks exist and organizing a city tour or an excursion look like a very hard job as the hotel apparently doesn't rent their minivan and both for lack of organization and for language misunderstandings you can wait hours before your plan is achieved, maybe with just the help of a tour guide linked with the hotel who can drive you around (at a cost).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.