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“Sunny Holidays” 5 of 5 stars
Review of Iberostar Royal Playa de Palma

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Iberostar Royal Playa de Palma
4.0 of 5 Hotel   |   Calle Marbella 36, 07610 Playa de Palma, Majorca, Spain   |  
Hotel amenities
Ranked #7 of 75 hotels in Playa de Palma
Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Sunny Holidays”
5 of 5 stars Reviewed June 26, 2012

It is a lovely hotel.The meals are very good. You have a large breakfast buffet and a supper buffet. The staff is very friendly and helpfull. The rooms are clean and the pool area is also clean.The furniture has to be review,because some of them are a little bit damaged . The hotel is situated just 100 meter from the beach. It is also near by the airport.Perfect place to stay with children.

Room Tip: some of the rooms have a wood floor
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 people have reviewed this hotel

Traveler rating
    71
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    27
    5
    4
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61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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  • Russian first
  • Spanish first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2012

I have stayed for 1 week with my kids, they were so happy that they didn't want to leave!
perfect service and perfect staff, starting on the reception (lovely Margha), the chambermaid and all the service crew.

I have moved to Palma, due the Terracota Army show around, and we are already missing the hotel

Special mention to the young manager, who intented to multiply himself to keep us on zone, just charming.

Shall ending staking for the 6th floor, the best view in the whole island, speechless

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Reputation Manager at Iberostar Royal Playa de Palma, responded to this review, June 26, 2012
Dear Guest,

Such positive and rewarding comments as you own are what motivate us and all members here at Iberostar. Thank you ever so much for the time spent in writing down you experience with us. We are glad to read that you are more than pleased with our hotel standards, including both accommodation and food and beverage.

Thank you for your kind words towards our staff, as they all work very hard, striving to surpass guest expectations. We will definitely be passing on your comments to them about your satisfaction with their service. We would be more than pleased to be able to greet you once more at Iberostar and do hope you decide to visit us again.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aartselaar, Belgium
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 4, 2012

Excellent meals, friendly people for sure. It is a lovely hotel, alltough the rooms need renovation soon. Also great service and facility. BUT the pool is freezing COLD! Really unacceptable for an IBEROSTAR. I asked guests from nearby hotels and they had no problem with the watertemperature.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Royal Playa de Palma, responded to this review, June 6, 2012
Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar . It´s a pleasure for us to read that you enjoyed our hotel services.

We are delighted that you felt so well attended to by our staff. Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest feel welcome.

We renewal and upgrading diferents aspects from our hotel. We feel sorry that you couldn´t enjoy properly the swimmingpool .Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will certainly take into our consideration and we will do our utmost to improve these points.


Thank very much for your positive comments regarding our cuisine and staff. This element are of prime importance to Iberostar. For us is very important that our guest feel welcome.
Thank you for sharing your experiences.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ENGLAND
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 2, 2012

The hotel located behind a great long beach. About 10 minutes drive from the airport, but you won't see or hear any flight. Location is great. With shops and restaurants around.

All the staff are so friendly, right from the receptionist to the restaurant staff, chefs, chambermaid.......
The indoor swimming pool is not as big as it seem on the hotel photo, but it's good enough for children on a rainy day.
Some funn charges, you have to hire the small battery for the safe in your own room.The hotel still charge for the wi-fi, and the charge is just for one line at a time.
Parking is free inside the hotel, and there are lots of parking spaces around the hotel at the time we visit.

Room Tip: Get the top floor if possible. Lovely view.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2012

Vacation spent at Iberostar Royal Hotel was a very interesting and very relaxing for not only for my wife and I but our son, wife, baby girl Sofia (1yr), and her parents. We had three (3) rooms with all inclusive stay with all kinds of drinks and food all day and night.
There were entertainment every night not only for adults but for the children of all ages.
From the start of checking in to the end of our ten (10) day stay, the staff and crew were very helpful in every way.
The only con we had was the cost of the internet service we had to pay. With the cost of stay we thought the extra cost could be included.
According to some of the locals and friends that came to Majorca before us said this was the best hotel around and they were right.

Room Tip: Rooms on the second or third floor is the best for viewing the area and ocean. Rooms facing the pool...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2012

Have recently returned from a weeks holiday at this fantastic hotel. Travelled with my 2 children, and they really enjoyed the stay. The hotel has a fantastic view, is really clean, and the food was great. Will definitely go back to Iberostar Royal next year!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Reputation Manager at Iberostar Royal Playa de Palma, responded to this review, July 10, 2012
Dear guest,

In first place, Thank you for choose Iberostar for so a important moment like holidays. We are delighted that you enjoyed our hotel so much during your stay.
We will certainly take into our consideration con comment and we will do our utmost to improve these points

Make our guest feel welcome, give them an excellent service, improve each day an outstanding cuisine and make our guest delight with our hotel facilities are of prime importance to Iberostar. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities.

We will continue working to improve your next experience with us.
Sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishop Auckland, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 14, 2012

My friend and I have just returned from a short break, although the room wasn't ready on our arrival we were offered a complimentary drink while we waited, a nice touch I thought. The room we were allocated was on the 6th floor with a fabulous view down to Arenal, it had modern decor, spacious and very clean.(we had paid extra to ensure a sea view) We asked for extra pillows which were brought up very quickly by the housekeeper. If I had a gripe about the room there were no English channels on the TV but that ended up being a blessing !
A welcome drink awaited you each evening as you went for dinner, another nice gesture as we were only half board.
The food in the restaurant was plentiful, varied, fresh and of a high quality. The bread at breakfast time was quite often still warm and delicious. We couldnot fault the food at this hotel at all, well done to everyone. All of the waiters and staff were very friendly toward us.
With the exception of my friend and I we were the only English guests in the hotel and once again this caused us no problems at all, we were encouraged to join in activities, which we did, at times it was quite amusing but only made our stay even nicer !
I would not hesitate to stay in this hotel again and already looking forward to my next stay.

Room Tip: Ask for room on 6th floor
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Royal Playa de Palma, responded to this review, May 16, 2012
Dear guest,

First of all, thank you’re your time to write your review about Iberostar Royal Playa de Palma. It is a pleasure for us to read how much you have enjoyed your stay with us especially in so a special moment like holidays.

We are delighted with your powerful and positive words describing our complete services and facilities.For us is a priority to take care of the visitors properly and fulfill our guest expectations.

Iberostar crew will continue working to improve our services and facilities to make our guest feel welcome. We hope you will have an opportunity to return and enjoy our Hotel again in the future.

Kindest regards,
Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Iberostar Royal Playa de Palma

Address: Calle Marbella 36, 07610 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Playa de Palma
#6 Luxury Hotel in Playa de Palma
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Royal Playa de Palma 4*
Official Description (provided by the hotel):
The IBEROSTAR Royal Playa de Palma is the best hotel for families with children or couples seeking a pleasant vacation on the island of Majorca. The guests at this beautifully located hotel can enjoy the SPA Sensations in the neighbouring IBEROSTAR Royal Cupido. They can also engage in activities for all ages or try the best of national and international cuisine, including a variety of Spanish tapas and freshly cut ham. With a welcoming atmosphere and impeccable services, this 4-star Playa de Palma hotel assures an ideal environment for your family holiday or couple's getaway to Majorca. ... more   less 
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Also Known As:
Iberostar Royal Playa De Palma Hotel Playa De Palma
Iberostar Playa De Palma
Iberostar Royal Playa De Palma Majorca

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