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“nightmare hotel.” 1 of 5 stars
Review of Blue Sea Los Fiscos

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Blue Sea Los Fiscos
3.0 of 5 Hotel   |   C/ Los Cabezos 2, 35510 Puerto Del Carmen, Lanzarote, Spain   |  
Hotel amenities
Ranked #67 of 94 Hotels in Puerto Del Carmen
Clonmel, Ireland
1 review
3 helpful votes 3 helpful votes
“nightmare hotel.”
1 of 5 stars Reviewed April 2, 2014

We have been to lanzarote on many occasions but with out doubt this is the worst apt complex we ever stayed in. The location is quiet but its a fair trek to the old town and new town and a very steep hill. The apts are very basic not even a kettle(available for 8e per week). We seen cockroaches in the apt and the apt was on cleaned twice not the every second day it should have been. The breakfast we had was poor in quality and for the size of the complex the restaurant wasn't anywhere big enough as you had to queue every morning. Two mornings was enough for that. The people who went all inclusive were even more upset then us. We didnt find the staff helpful if you had a problem they just didn't want to know. We can safely say don't stay here pay a bit more and check location also.

Room Tip: If your mad enough to choose these apts ask for a sea view.
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  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, April 10, 2014
Dear guests,

We appreciate your review and comments. We wish to state that the reason for a couple of minutes' queue is not the lack of tables, it is because we prefer to offer you a better service by making sure that the table is clean before leading you to your table.

Best wishes.

Lola Bueno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,103 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Devon, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 26, 2014

I stayed here with my partner from 15thh march til the 22nd. Upon arrival we was happy with the hotel, rooms could seriously do with updating, food is poor standard.
It wasnt until the 2nd night we discovered we had bedbugs (fleas) in our bed and sofabed. My partners back and my legs were covered in bites and the mattresses were ridden with eggs and fleas. We complained to reception who were adamant we were lying but eventually moved us room. In our new room the first thing we did was strip the beds, I was horrified when we were greeted by more fleas and shedded skin all over the mattress and quilts. We hsd to spend the night sleeping either side of the sofa with no blankets freezing cold. The next day on our way to reception we saw that theyd put more people in our old room!! Disgusting! The manager came up to our room and all she could do was give us new mattresses. These were not new, they were covered in stains. This hotel is ridden with fleas! You also have to pay for a kettle and to watch telly! My experience at this hotel ruined my holiday, my partner was to embaressed to take his top off for the rest of a holiday. We have photo evidence of the fleas, bites, skin waste etc and I will be working against this hotel to get a refund. I did not pay to stay in a flearidden hotel!!

  • Stayed March 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, April 10, 2014
Dear clients,

In the first place, thanks for your feedback and opinions. Regarding furniture updating, we work every day to improve it. In the second place, we regret your skin rash; we wish to say that the previous and the following clients did not complain; anyway we took the necessary measures regarding the room.

Kindest regards.

Lola Bueno
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Troon
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 24, 2014

Stayed here for a week in march which was very nice. The hotel is good but rooms could be doing with updating although we were not in the room much. All inclusive was good drinks were great we enjoyed breakfast although lunch and dinner were much the same so we went out as there are many nice places to eat in a small walking distance. Hotel would have been better if closer to the new town as was about 20 minutes walk to the main strip for the nightlife. If your looking for a cheap chilling out all inclusive holiday then I would recommend this place

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, March 25, 2014
We are very grateful for your review and nice recommendation, and very happy that you had an enjoyable holiday.

Best wishes.

Lola Bueno
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leicester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2014

Got back Wednesday, had a wonderful holiday. You get what you pay for at this hotel, Staff were very helpful and friendly, they all work very hard to give you a good holiday. However our fridge broke down but it only took 45 minutes to get us a new fridge. we stayed in room 244 over the restaurant, it was very quite with a lovely view. The only downfall for the place was the hill we had to walk up and down to go to the harbour and old town, if you have walking difficulties this is probably not the best place for you saying that the taxis are only 3 euros there and back. as for food breakfast was great, lunch was ok but we were not keen on the evening meals. I would go back tomorrow as we enjoyed it that much.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, March 25, 2014
Dear guests,

Thanks for your feedback and remarks, and we wish to add that we would be delighted to receive you tomorrow again!

Looking forward to welcoming you again at this hotel, best regards.

Lola Bueno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 22, 2014

What a great place Lanzarote PDC is, warm and sunny as well.
The hotel is a very long walk up a steep hill. Only one small bar near thehotel. Most people there were All Inclusive.
The hotel bar was very small, food was the worst I have ever had.

Rooms were large and comfortable

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, March 25, 2014
We appreciate your feedback and comments, and we would like to add that the hotel has very nice views and it is near the town centre (a five minutes' walk), where you can enjoy many bars, restaurants and a big commercial centre.

Best wishes.

Lola Bueno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

I'm here now,several days into my holiday and if I had believed some of the reviews I would not have booked,and missed perfectly acceptable apartments,and resort.
There is a large main room with balcony,bedroom and a bathroom.it is spartan but clean and tidy. There is a kettle,cutlery,plates etc no charge no deposit. The safe is 2€ a day.tv remote has a 5€ Charge,WiFi is 5€ a day or 20 for the week 5mbs. Food is plentiful and hot. Staff at the bar are cheerful and welcoming .The apartments are close to the beach down a hill. These are 2/3 star apartments and depending on what you pay are worth every penny.
Some folk just look for something to complain about.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, March 25, 2014
Many thanks, dear clients, for taking the time to write such a nice review. We are specially pleased to know that you had a nice holiday, and we shall be looking forward to your return.

Best regards.

Lola Bueno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontefract, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 21, 2014

My partner and I have just returned from Blue Seas Los Fiscos and what a disapointing time we had staying there!!!

We wanted a cheap and cheerful holiday, however cheap does not mean, tatty, tired run down rooms with furnishings all torn, dirty linen on beds which hardly fitted the bed anyway, bedroom window not secure so anyone could have entered the room and as for self catering it's exactly that!! You have to pay for everything you wish to use from kettle , toaster, iron etc..etc...

When reporting our disappointment to reception from day 1 we were told for four consecutive days to check for a possible change in rooms after the 5th day I gave up and put it all down to experience, however we were given the possibilty of an all inclusive upgrade by the gentleman on reception who may I add was very plasant to a room without any facilities in what i can only describe as the dungeon.

In a word if you are going to stay here dont book as self catering standard unless you are prepared for what greets you, I cannot comment on other rooms or apartments as I did not see them.

As for the older lady with glasses and long hair in pony tail one word RUDE!!!

Will go back to Lanzarote many many times but will never stay here again.

Faor those who do pop down the street to La Bamba.s restauant, beautiful food and wonderful friendly staff.

Tracey

Room Tip: Dont go self catering in a standard 1 bedroom apt, tired and in need of refurbishing, needs to pay t...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Sea H, Manager at Blue Sea Los Fiscos, responded to this review, March 25, 2014
Dear clients,

We are grateful for your feedback, and we apologise for any inconvenience. We regret your discomfort, and we shall do our best to rectify all posible deficiencies.

Best wishes,

Lola Bueno
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blue Sea Los Fiscos

Address: C/ Los Cabezos 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #67 of 94 Hotels in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blue Sea Los Fiscos 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Blue Sea Hotel Los Fiscos is located in a quiet area in ​​Puerto del Carmen, where there are a wide variety of shops, restaurants and bars just 500 meters away. Free Wi-Fi in reception area. The magnificent sandy beach "Playa Grande" is located just 900 meters from the Hotel. The hotel has a spacious terrace with outdoor pool as well as a playground, entertainment and animation. All the rooms are equipped with bathroom, kitchen, satellite TV, telephone, safe. ... more   less 
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Also Known As:
Aparthotel Blue Sea Los Fiscos Hotel Puerto Del Carmen
Los Fiscos Hotel
Los Fiscos Puerto Del Carmen
Blue Sea Los Fiscos Lanzarote/Puerto Del Carmen

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