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“Superb location,Fully inclusive, Value for money and an Apartment all to our selves. A dream holiday away.” 5 of 5 stars
Review of Apartamentos Los Hibiscos

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Apartamentos Los Hibiscos
3.0 of 5 Hotel   |   C/ Doramas, 15, 35510 Puerto Del Carmen, Lanzarote, Spain   |  
Hotel amenities
Ranked #49 of 94 Hotels in Puerto Del Carmen
Bangor, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Superb location,Fully inclusive, Value for money and an Apartment all to our selves. A dream holiday away.”
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our third time to return to these holiday apartments. Great location near to the beach and central location in Puerto del Carmen. All inclusive brings all food & snacks inclusive up to 11 pm at night. This also includes all types of wines, liqueurs & spirits with generous Spanish measures, if you are that way inclined. Room service is good and the surroundings are landscaped and clean.Swimming pools & Pool bar with various activities laid on for guests daily. Great place for adults and families. Thoroughly recommend. You will be like me and return time after time. You'll will fall in love with this Paradise Island.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Norwegian first
  • Spanish first
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English first
Leeds
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a week, food very good lots of choice, restaurant staff lovely. Apartments were spacious, clean. Great location near to the main street but up a hill not suitable for all. Pool area good and clean, with pool bar, no enterainment which was a shame. Didnt pay a lot for this hotel so was very very pleased with what we got. better than we expected.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time we have visited in a year and the staff remembered us. The hotel is well situated and has a good sized pool, even though it was a little cool in April, took your breath away. The lifeguards there are fabulous, especially Alberto, he made us feel very welcome and was very attentive to our needs. He is an excellent asset to the hotel. The rooms are very big and the hotel is in the process if refurbishment. With regard to the food, very basic all inclusive buffet but was adequate enough. The drinks are all local spirits and also your usual beer, wine. Overall a very good complex, close to all amenities, bars, restaurants, beach if you want to go to them. Would definitely return.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Los Hibiscos for two weeks half board and can't really fault it for what we paid, but it was not really for us. The food was ok especially breakfast, but while the variety and quality of the evening meals was satisfactory, it wasn't really something to look forward to. The hotel was exceptionally clean and well maintained and the location is great. However, it was not for us and we will be returning to self catering next year.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review, 1 week ago
Dear Sir or Madam

Thank you very much for the good comments about the cleaning and maintenance service in our hotel. Concerning our buffet, we offer all kind of variety .So we understand that your comment “it was not for us” mean that you prefer to discover by yourself the gastronomy of our island and diversity of the restaurant Anyway we wish you all the best for the future and in your next holiday.

Sincerely yours

Los Hibiscos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week All inclusive food was very good & plenty of it, staff very helpful and friendly. Rooms clean & very big with fridge freezer & kettle. Pool was cold but once you got in & got used it was ok. Life guard Alberto was really nice he cleaned around the pool & spent time talking to people & getting to know you, he was really helpful in getting sun beds for people. Bar area could do with a bit of life in it & location was perfect down the road was the beach shops restaurants bars & plenty to see & do.

Room Tip: Top floors to avoid noise from above.
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review, 1 week ago
Dear Sir or Madam

We greatly appreciate your feedback and the good rate about the hotel and staff. We have noted your suggestion about the animation .This kind of comments help us to improve our service and will be considered in a future..We hope to welcome you soon again in Lanzarote and special in Los Hibiscos.

Sincerely yours
Los Hibiscos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am booked to stay in here in July for the first time & have been trying to contact the hotel now for weeks, help please?! i have had one reply for more information then no reply back since, does anyone have an email address?

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review, 1 week ago
Dear Sir or Madame

Please do not hesitate to contact us to our email address: reservas.hibiscos.ereza.es

sincerely yours

Los Hibiscos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 weeks the cleanliness and location can't be faulted we were on all inclusive drinks a bit limited the food ok as long as you get there early but repetitive for a 2 week stay the bar area needs a complete refurb and as there is no entertainment needs music or a TV for sports etc but overall would go back but not on all inclusive there are some great bar's and restaurants in the resort and would be a shame to miss out

Stayed September 2014, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErezaDoradoSuites, Director de Recepción at Apartamentos Los Hibiscos, responded to this review, 1 week ago
Dear Sir or Madam

Thank you for sharing your experience, we are delighted and it is a big satisfaction when a guest mention about the cleanliness in our resort also we will consider your comment about the buffet. Many customers have thanked us for having a relaxing atmosphere with back ground music in the bar and around the pool. We hope to welcome you soon again in los Hibiscos .

Sincerely yours
Los Hibiscos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apartamentos Los Hibiscos

Address: C/ Doramas, 15, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
#23 On the Beach Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Los Hibiscos 3*
Number of rooms: 142
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Also Known As:
Los Hibiscos Hotel Puerto Del Carmen
Los Hibiscos Lanzarote
Los Hibiscos Hotel Lanzarote
Apartamentos Los Hibiscos Lanzarote/Puerto Del Carmen

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