Stayed here in October 2013 on the basis that we usually stay close to this hotel but in a villa. (the villa was being used by other family members) The location was probably the main advantage of this hotel for us as it was close to everywhere we usually go. Easy walking distance of the beach, shops, bars etc.
We stayed in the apartments which were a little dated but personally this wasn't a problem for me because as we usually stay in villa's, these tend to be decorated the same. They are typical for lanzarote, wooden furnature - tiled floos. Spotlessly clean so nothing to complain about really.
We stayed in 228 which had sun on the balcony all day (was upper floor) and was close to the apartments pool and pool bar. Unfortunatley during the stay some tiles began to fall off the wall in the kitchen. We told reception who quickly made sure they were removed and it was made safe. This was late at night so there was no time to repair. The next day we went out and by the time we came back they had been put back on. We were impressed with the efficiency which meant that this didn't affect our opinion on the hotel at all.
The apartments are very spacious and have lots of wardrobe and storage space. Plenty of hangers too !
The food does get repetative but is always nice. At dinner there are always 2 fresh dishes on show cooking (usually 1 meat and 1 fish) then another dish such as a stew. You also get Pizza, Pasta , Chips and Garlic bread every night. There is a wide variety of Salads and cold meat. Desserts are plentiful, 4 ice cream choices along with cakes, buiscuits and fruit. Lunch is very much the same each day. Burgers, Pizza, Chips along with fresh cooking of meat and fish also the salads and fresh bread. Breakfast has lots of choices, eggs, beans, bacon along with fruit, fresh bread, pastries and again salad and fresh meat and cheese.
The bar is nice, the bar staff will make you anything you want as long as it is available. The spirits are quite weak compared the branded stuff but they do put plenty in for you! Beer, wine and soft drinks are all on self service taps with ice available. Also coffee, tea and fruit juice are also self service.
Entertainment was really poor in my opinion but we went out after dinner every night anyway to meet up with family and friends who were not staying in the hotel. We had always planned to do this so its not like the entertainment drove us out ! I would recommend going out of the hotel a few nights. Lanzarote is a great place and there is lots of very very good bars to explore.
The staff are very helpful and will do whatever they can to help you. If you are in the apartments (maybe hotel too) if you request a kettle from the reception they will give you one. We just took cups and tea bags from the bar and bought a small milk from the shop so that we had drinks available in the room if we didn't want to go down the bar in the morning.
Overall considering everything this hotel was perfect for us this time. If the price was right I wouldn't hesitate in staying here again. If you want a luxury hotel, however, I would not suggest this hotel.
The majority of guests tend to be older so it may not be suitable for younger couples either. This does mean that the hotel is very peaceful and quiet though.
This was our fist experience in a Riu hotel and it has given us a great first impression. We will certainly look to stay in one of their hotels again.
Apartments have more space but hotel is probably more updated.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.