Stayed for 10 excellent nights during the month of May Unfortunately,6 days into our stay,my wife broke her ankle on steps leading down to the beach.The hotel were very considerate and arranged for a wheelchair.The reception staff could not have been more helpful and we enjoyed the rest of our holiday.Less of this ,more about the hotel.This was our 2nd visit to this hotel and when we arrived at reception Erica remembered us from our previous visit and gave us a warm welcome.She gave us our old room,but we request to move to a room which benefited from late evening sunlight.No problem,she changed our room as requested.Could not have been more helpful.Anna was great too.
The food in the indoor and outdoor restaurant was first class at all times and set an excellent standard throughout our stay.The hardworking staff were smooth and professional and removed plates and cutlery as soon as you finished your meals. Cleanliness was high on the agenda.
The room was spotlessly clean and cleaned daily.Towels changed every day.
Only one slight moan.Evening entertainment was repetitive, long breaks in between acts or singing.No communication to inform the audience what was happening next , if anything.
WIll be returns for our second visit of the year on 22/09/13. Can't wait.
We can highly recommend this hotel as we have stayed in a fair number of them over the last 8 years.
This is by far on of the best value for money hotels.
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- Also Known As:
- Beatriz Playa And Spa
- Beatriz Playa Hotel Puerto Del Carmen
- Beatriz Playa Lanzarote
- Beatriz Playa & Spa Lanzarote/Puerto Del Carmen