Wow, I've just got back from 2 weeks at this amazing hotel. I came back yesterday and i want to go back already! this is a 100% honest review!
Staff: The staff here are amazing, so polite, helpful, friendly and just generally nice people. They work so hard in the dining room and behind the bar, they are constantly busy. I don't have anything bad to say about any member of staff. Miroslav, Michaeal, Blas, Herbert, Abraham and Luba deserve a massive mention because they made my holiday special with their great customer service. They really are Lovely people!
Food: People who say the food isn't nice are just being fussy, you cant go to a place like this and say you don't enjoy any of it there is too much to chose from. I am the fussiest eater ever, and i LOVED the food for the whole 2 weeks stay! The breakfast is gorgeous, so much to chose from, fruit, cereals, toast, pastries, hot food. The lunch is divine, again so much to chose from; hot food, pasta, bread, meat and cheese, fruit. The evening meal yet again no complaints, lots of variety lots of different things to chose from, they also have a Mexican and Chinese night and that was delicious! Credit to the chefs they do a brilliant job! The staff are very quick to clear your table and see if you need anything else. The snack bar during the day is brilliant also, nice snacks for all!
Rooms: Brilliant, we had 2 apartments, we emailed asking to be next door or nearby and they put us next door which was nice of them. Huge apartments, very clean, comfy beds and comfy sofas. 2 light bulbs popped in the bathroom, i told reception and with half an hour they had been changed. brilliant!! The air con was superb also.
Pools: People moaning about the pool being salt water... there are 2 more pools which are not salt water... so again people just trying to find something to complain about.. the salt pools are not that salty.. just a hint of salt and you CANT taste it. The main pool is huge! best pool I've ever seen on holiday.
Entertainment: Was brilliant during the day, with lots of little activities to do! I especially enjoyed doing the water gymnastics every day with Luba! shes brilliant. On a night it was good, lots of different themed nights for different people. some nights i enjoyed it some nights i didnt, that is because different people like different things, not because the entertainment was bad.. it was brilliant. Lots of things for the kids also!
Sunbeds: Didnt have a problem getting a sunbed once in 14 days.. People who got up at 11/12 maybe did.. but who gets up that late on holiday? They were plenty of sunbeds.
I heard reviews about the wind.. it was windy for one day then wasn't windy again! When it was windy it was nice to have a bit of a breeze as it was so hot!!
There was lots of different nationalities there, and everyone was so friendly, everyone seemed to be nice and polite.
Looking to come back at the end of the year i enjoyed it that much, and next year summer 2013! thank you floresta for a brilliant holiday!
1325! best room, view of the volcanoes and nice and peaceful!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hello Lucy G:
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We are delighted to read that you have spent brilliant holidays with us. There doesn't seem to be a thing that you didn't like, nice apartments, friendly staff, good food, always sunbeds available, good entertainment. We will definetely pass on your compliments to the restaurant and bar staff, Luba and the chef. Hopefully you will come back soon.
Many greetings from you Hotel Floresta-Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.