We stayed at La Geria for a week at the beginning of February. We arrived quite late on the Saturday evening and it was so peaceful at Reception and the lobby area, we immediately felt relaxed. The male receptionist on duty spoke perfect English as did all the front desk staff, who were most helpful at all times. The restaurant food was really spectacular, so much choice and of course being a buffet you could eat as much or little as you pleased. The bedrooms were spotlessly clean and the room staff were very efficient. We asked for another pillow each and they were brought to us within 15 minutes. The fridge in the room was very hot which tripped the electricity and the maintenance guy came to sort it very quickly. The problem was it kept happening so he eventually had to switch the fridge off, which meant we had no cold bottled water and tonic for the vodka! The pool area was lovely with plenty of beds, though there were certain people who saved them all day which was frustrating even though there was a polite request not to do so.The evening entertainment was in the main very good but again you had to be in the bar area early to secure a seat! The hotel was only half-full so I think this would be a bit of a problem in high season.
We chose the half board option over All Inclusive. A slight downside was that In the restaurant we were given a very exhaustive wine menu and none but the most expensive bottles were available! I know it wasn't just us as we saw other people having the same problem. What would have been nice is to be offered a carafe of wine (the same as AI) and pay for it, we did also feel that the waiters didn't really want to be fussed with taking money at the table. Unfortunately we felt that this was sometimes the case in the bar, whether it was an alcoholic drink or mid morning coffee. This in no way detracts from how lovely the hotel was, but maybe its something that could be addressed by the Management team.
- Official Description (provided by the hotel):
- The 4 star Hipotels La Geria Hotel is located in b>Puerto del Carmen, Lanzarote, and has 242 comfortable and spacious rooms distributed in four floors. It is ideal for your family holidays in Lanzarote. ... more less
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- Also Known As:
- La Geria Hotel
- Hipotels La Geria Lanzarote/Puerto Del Carmen