we ordered pumpkin soup, were served a greasy chicken, when sent back it took 40 mins to bring our original order, we had just decided to leave at this point ....why we stayed i dont know!!!, main course of local fresh fish was far from it....service desperate, they avoided us, no bread or apologies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 29, 2013
Dear Madam, I appreciate your criticism but in my opinion you have not told the truth of the facts. The day that you were in the restaurant ordered a pumpkin soup that was served at the time. you said it didn't seem freshly made, so we retired and cooked another at that time, so it took about 30 minutes to cook the ingredients. With this soup was served warm bread baguette.
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Regarding fresh fish, it wasn't fished that day but the day before because, by several problems, it was not possible to make purchases that day. Anyway, you ordered a bassfish, that we can easily find here, so it's so difficult you don't find this fresh fish in our restaurant.
At the end, aware that our service was not 100% perfect we made a 10% discount on the total amount of the bill of your dinner. If you have something more to tell us, please write to our restaurant and I will clarify each point from what I'm saying.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.