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“Beach and pool at the door, clean and friendly” 4 of 5 stars
Review of Suitehotel Fariones Playa

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Suitehotel Fariones Playa
4.0 of 5 Hotel   |   C/ Acatife 1, 35510 Puerto Del Carmen, Lanzarote, Spain   |  
Hotel amenities
Ranked #11 of 84 hotels in Puerto Del Carmen
Amsterdam, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
“Beach and pool at the door, clean and friendly”
4 of 5 stars Reviewed October 14, 2013

Very friendly hotel/appartement at a good location on the boulevard. And even better with a pool area that is realy next to the beach. The kitchen of the appartement is a bit outdated bit you have all the plates and stuff you need. Because the boulevard with al the restaurants is in walking distance there is no need to cook yourself. And the taxi' s are realy cheap if you do not want to walk. Hotel has a supermarket attached, wich is realy handy, and overall very friendly personal, and lets not forget the great breakfast buffet with lots of delicieus food even till the buffet is official closed. We had a great time!

Room Tip: Get a room on the 4 or 5 floor looping over the sea, its perfect ( they have elevators...)
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Director General at Suitehotel Fariones Playa, responded to this review, October 17, 2013
Dear guests:
Thank you so much for your amazing and detailed commentaries in TripAdvisor page. It´s very nice to know that you feel well care in Fariones during your holidays. We will pass your words to our team of staff as we once more, can confirm that they work hard daily to satisfy the client´s comfort. Our most sincere gratitude for trusting in Fariones establishments. We look forward to welcoming you next season, we remain. Yours sincerely, Bienvenido Saavedra General Manager Fariones Hotels.
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371 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Galway, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2013

We have just returned from a 1 week holiday from Lanzarote. The location of the hotel is great, right at the sandy beach and next to loads of shops, restaurants and pubs. The apartment was simply furnished but clean with a nice view over the pool area/ beach.
Upon arrival at the hotel we were asked if we wanted to upgrade to the hotel next door which we refused as we wanted a one bedroom apartment and not just a hotel room. We were told by other people who were offered the same that the hotel next door is less spacious so it turned out to be a good choice we made.
A couple of things that could do with some improvement....
1.) Sun loungers situation around pool area - We were given a sheet plus there are several signs around the hotel reminding gets that you cannot reserve sun loungers by placing personal belongings on them. The hotel personnel was advised by management to remove them. Unfortunately, the guest & the hotel don't adhere to their own policy! If you weren't down at the pool area by 7.30am, all loungers were 'reserved'. We complaint to reception about this only to be told that they know about this problem but that they don't remove the towels anymore and were kindly told not to cause any hassle by removing towels of people who 'booked' the seats early in the morning and didn't bother showing up until 12pm.
2) Noise level - Flushing the toilets takes some getting used to. When you or your neighbours used the toilets, you'd think you were sitting next to a small jet engine. They are unbelievably noisy.
3) Showers - Lethal when wet! Super slippy....

Overall, it was a great holiday. It is ideal destination for a one child family.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Director General at Suitehotel Fariones Playa, responded to this review, October 17, 2013
Dear client:
Thanks a lot for your comments in tripAdvisor and thank you so much for the time you take to express your feelings in Fariones establishments. We celebrate that you enjoy yourselves as you deserve. We work daily on us to ensure that our guests feel happy and joyful in Fariones. We will pass your review to the maintenance services and pool-area services to improve our rules to avoid bookings of sun beds. Thanks for your suggestions which give us the opportunity to get better. We look forward to welcoming you again in the near future.
From sunny Lanzarote to Ireland
best regards,

Bienvenido Saavedra
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2013

the two of us stayed for two weeks from sept19 2013,first impressions very impressive.Reception enormous,checking in at 8pm speedy,finding our room easy.then we went out for a snack and a drink,we thought reception was on the ground floor ,nooo! it took the t2 of us 15 mins to find our way out, our own fault, signs every where which we missed,reception and the exit was on the third floor. once outside,absolutely brilliant,the lighthouse rest.highly recomended,at the extreme southernend of the strip.in fact icannot recall a bad meal the whole time .the galleon bars andif you wantit english food allthree very welcoming and friendly.Asfor the hotel the rooms very spacious ,but if you like fresh air in bed forget it even with the air cond.turned on tomax very little air reached the bed room. breakfast very good,good selection of continentaland hot foodevery morning.apart from that we spent very little time in the place ,most sunbeds were reserved by seven am.but the pool area was so full of palm trees you were constantly moving to keep in the sun,so for 12 euros aday we went on the beach. no worries Soi if you go there its in a great position big rooms very clean,they rip you off at the pool bar but apart from needing a map to get out ,less palm trees,and cheaper drinks it is well worth the money .PS I ate suchiopposte the hotel for the first time and ate it all with chop sticks not like my wife who used aknife and fork ha ha!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Director General at Suitehotel Fariones Playa, responded to this review, October 15, 2013
Dear Mrs. Christopher:
Thank you for choosing our establishment for your holidays and for taking your time to let us know your commentaries.
We are delighted to read you have enjoyed your vacation as you deserved. We are going to take your recommendations into consideration as we appreciate the opinions of our guests.

Looking forward to your next visit here! From Lanzarote, kind regards.
Bienvenido Saavedra - General Manager / Fariones Hotels.
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Lincoln, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

Having returned from the hotel suite farionas two weeks ago i would like to say what a fantastic place to stay . The room was perfect . Bedroom large with plenty of storage space and lighting bathroom had a great shower with two heads kitchen had everything you require comfortable seating area and large balcony with seaview. Perfectly clean with fresh towels and beding every day. Beach towel change every other day. The hotel is like an art gallery fantastic inside must be seen to be appreciated. Friendly efficient staff. The pool was great and on too the beach. Sadly management still have not got the idea that telling visitors not to reserve sun beds with a notice in the lift and also when given towels are still not managing this situation. On one day 15 beds were reserved with towels and not used. leaving towels on all day and not using them is not fair to other hotel visitors. We found a lot of people ouselves included had to pay for sunbeds on the beach because of this problem. One other small problem was breakfast. This did no affect us but scrambled eggs were not cooked and left very runny next to defrosted frozen veg. I may be wrong and some people may like this for breakfast but we found it very off putting. Having said all of this it is a great place to stay and will not hesitate to book for next year. Please managment take note to reduce these problems which come up time and time again on reviews. You could deserve to be called a five star on lanzarote.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Director General at Suitehotel Fariones Playa, responded to this review, October 15, 2013
Dear Linda,

Thank you for your commentaries about your accommodation in Fariones hotels. We are delighted to hear that you enjoy in Lanzarote during your holiday. We think that our clients´ opinions are the main evidence of the excellence relating to our service and we are very thankful for them. We have taken note of your review relating to breakfast and sun beds and we assure you that we will do our best to improve.
Looking forward to welcoming you again in the near future, we remain
Sincerely yours, Bienvenido Saavedra
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CASTLE DOUGLAS
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2013

The Suite Hotel Fariones isn't good it is Brill can't complain about anything except for the Brussels Sprouts for breackfast but that's for the foreigners . This is the fourth time way have stayed there and going back for New Year. It's nice & central for the new town & a nice walk round the rocks to the Old town. The staff couldn't do enough for you, the reception staff, the best. Try It.

Room Tip: Go for the top
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Director General at Suitehotel Fariones Playa, responded to this review, October 2, 2013
Dear guest:
Thank you for staying at Fariones Playa and for writing this review in tripAdvisor. We appreciate your kind words and we are happy to hear that you had a relaxing and pleasant break at Puerto del Carmen. As you have seen, we keep our standards as high as usual and we are constantly improving our service. We will send your comments to the Reception Department staff.
Looking forward to welcoming you next season, we remain.
Sincerely yours,
Bienvenido Saavedra - General Manager Fariones Group
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Dublin, Ireland
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2013

Stayed here in 2012. Payed a bit extra and i know that its not affordable to everyone. Stayed somewhere cheaper this year(2013) (Costa Volcan....never again...read my review for that one!!!!!! Everyone ....cleaning staff/reception staff/ maintainance staff were efficient and professional in thier duties. A few reservations....needs a bit of renovating....wouldnt cost too much. AND some new beds (please)

Room Tip: Was there last year. Very good place to stay, especially in comparison to this years choice (Costa V...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Gerente at Suitehotel Fariones Playa, responded to this review, September 23, 2013
Dear Noreen:

We thank you for your reviews here in TripAdvisor, it´s very kind of you. Thanks for give us your trust. For us is very important to know that you feel comfortable in Fariones establishments. Our staff work very hard to give you an extraordinary holidays. We look forward to welcome you next season. Meanwhile, we send you our best regards from sunny Lanzarote.

Bienvenido Saavedra
General Manager Fariones Group
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

My wife and I returned home from a week at the Fariones Playa Hotel and have mixed feelings about the hotel.

I will give the good points first:
Very clean throughout the hotel and grounds.
Great beach side location ideal for both The Strip and Old Town.
Swimming pool area very peaceful.
Breakfast very good.
Reception staff very helpful.
Any problems dealt with immediately.

Now the bad points:
No air conditioning in the rooms.
No tea/coffee making facilities nor a fridge.
Rooms quite small.
Beds uncomfortable.
Sun beds are a joke. Obviously not enough go around. Unless you get up at 6am.
The hotel needs a general paint and redecoration.

Would we go back? Possibly, but only for the location and friendly people we met at the hotel. If improvements of the above we're made we would definitely go back more than once a year.

Come on the owners of Fariones Playa, invest in this hotel before it is too late!.

Room Tip: Try to get a family room on a upper floor.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bienvenido s, Gerente at Suitehotel Fariones Playa, responded to this review, September 23, 2013
Dear guest,
Thank you so much for taking your time to write this nice review here, in tripadvisor. For us is very principal to know the feelings of our clients, only so we can work daily to be the best. We will pass your amazing commentaries to our staff in Restaurant and Reception. It is very nice to know that you feel well care in our establishment and you enjoy as you deserved. Thanks for send us your impression that we will send to the owners.
Yours sincerely,
Bienvenido Saavedra - General Manager Fariones Hotels
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Additional Information about Suitehotel Fariones Playa

Address: C/ Acatife 1, 35510 Puerto Del Carmen, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Puerto Del Carmen
#6 Luxury Hotel in Puerto Del Carmen
#6 Romantic Hotel in Puerto Del Carmen
#14 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suitehotel Fariones Playa 4*
Official Description (provided by the hotel):
This fantastic 4-star Apartahotel is right on the beachfront with direct access to the beach. It is 10 kms from the airport, 16 kms from Arrecife, the island´s capital and right in the heart of Puerto del Carmen, surrounded by restaurants, shopping area and only a few minutes from the picturesque fishing harbour. This ideal location and excellent accommodation makes us the best choice for a family holiday ... more   less 
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Also Known As:
Suitehotel Fariones Playa Hotel Puerto Del Carmen
Suitehotel Puerto Del Carmen
Suitehotel Hotel Fariones Playa
Suitehotel Fariones Playa Lanzarote/Puerto Del Carmen

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