Just back from a 2 week stay (all inc.) with my Wife and 5 year old daughter. Great Hotel in a great location.
Location - 10 min walk into Puerto del Carmen. Less than 5 mins to beach at Playa Pocillos. Short Taxi to Rancho Texas. Short Airport transfer.
Kids Club - morning and afternoon sessions with Imma. Big hit with our Daughter!
Kids mini disco at 8pm
Headline Entertainment Acts at 10pm - Beatles tribute were fantastic!
Food - lots of choice at Breakfast and Dinner. Theme nights with Chinese, Indian and Paella/ Seafood on offer. Choice at lunch was limited but we found it was too hot to eat a lot at this time anyway.
Friendly Staff - forget the "grumpy staff" reviews. Show some friendliness and you get it back in return! Couldn't fault them right from Reception, Maids, Bar staff, restaurant and Imma/Gianni's
Entertainment. These guys work LONG hours with little in return - appreciate this and you'll be well looked after.
Hotel Facilities - 3 pools, own beach area, tennis, kids park, entertainment, wifi, shops etc
Very little to be honest. If anything the rooms need renovated or refurbished, which I understand has started already. They're clean and looked after daily but just need redecorated, that's all. One more thing - the "House Band" that played between 2030 and 2200 every night on our 2nd week were terrible. Two 60+ year old men attempting to sing in broken English, called "Go Flash" - a contradiction in name surely?
I would have no hesitation in coming back here in the very near future. Great hotel which can only improve further if they continue the refurbishment in the rooms, but don't let that put you off staying there.
Choose a full Sea View if possible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It is always a pleasure to know that our clients have been happy in the hotel, that gives us a great satisfaction.
Thank you for writing a review so complete, we are sure this will be very useful for other guests.
Regarding the renovation, we have started with the redecoration of some rooms (next time you can book one of this if you ask in your agency) and we hope we can continue with some other parts of the hotel very soon. We take note about the music at evenings in order to improve in this matter.
We hope see you again next year in Vik San Antonio Hotel!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.