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“Avoid this property like the plague” 1 of 5 stars
Review of The Nest - Drakensberg Mountain Resort Hotel

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The Nest - Drakensberg Mountain Resort Hotel
3.0 of 5 Hotel   |   R600 | Champagne Valley, Winterton 3340, South Africa   |  
Hotel amenities
Ranked #5 of 6 Hotels in Winterton
Johannesburg, South Africa
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
83 helpful votes 83 helpful votes
“Avoid this property like the plague”
1 of 5 stars Reviewed August 20, 2009

It's old, but sadly very very tired. Adjust your mindset to the 1930's and you'll get the idea. The towels in my room were so thin I thought I'd received letters from the manager. Blankets (not duvets) with branded sheets to discourage theft - although who knows who'd try to steal the stuff they use. A disinterested receptionist - locking up at 5pm. A thatched cottage (round hut) at the back of the staff quarters - which resemble a much disrespected trailer park. A selection of differing rooms built across several eclectic styles. A bathroom wall that separated the facilities(?) from the sleeping section but didn't reach the ceiling. Luke warm water. No shower curtain - just a central drain in the middle of the floor between the toilet and the basin (chipped). Cats everywhere. A strange smell. The neon sign outside hasn't been cleaned since the 1950's? And a website tjat makes you believe you are booking a stately property. It's wrong. It's a state.

Of all the 100 odd hotels I've stayed in per year each year for the last decade as a conference speaker - this has to be the worst room and property I have seen globally. I went next door for dinner - to the sparkling Champagne Sports resort. The food was great - but sadly there was not a room to be had there tonight. With 450 in for a conference I was pleased for them but sad for me. The Nest- it's A Mess. I'm leaving in the morning (after a speech to a customer conference). I won't be having breakfast.

  • Stayed August 2009, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    33
    20
    9
    4
    6
See reviews for
20
26
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Johannesburg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2008

After reading a review from a Welsh guest, I was rather uncertain about going to "The Nest".

It turned out to be really lovely. The staff are friendly and caring and the food was great with lots of it. The accommodation was in a rondavel (small round shaped room, thatched and typical of South Africa) and although not luxurious, it was clean, comfortable and very pleasant.

There were many families of all generations and it was certainly a Christmas to remember. They went all out to entertain us with candle lit dinners, braais (our word for barbecue) good hearty breakfasts etc.

Gardens were pretty and well kept as was the pool. Breath taking views of the mountains. Guided hikes were available and they arranged quizes etc. Good bowls and tennis courts. Good clean fun. You could be alone and sleep if you wanted to.

I would recommend this hotel to anyone visiting our beautiful country. Remember it is not 5 star.

  • Liked — Beautiful scenery/mountains
  • Disliked — Not much to do if one is not sporty
  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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London
1 review
4 of 5 stars Reviewed October 6, 2008

We recently stayed for a weekend at this place and wish we had the time to stay longer. The gardens are amazing and you can see the gardeners at work all the time. Our room was really clean and comfortable, although on our first evening there were some ants in the bathroom which we complained about and they were dealt with quickly.
We really loved the fact that it is ala carte and not buffet which is too common. The food was tasty and we were surprised that the six course dinner was included in the rate.
The staff are great and kept smiling and were accommodating, but some had trouble with fluent english. The views from our room and also the front patio area are lovely.

  • Liked — Location
  • Disliked — weather was no great
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cardiff
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 10, 2007

We have a fairly surreal experience to share although to be fair to the German proprietor he tried to make good by offering the next night as a free stay but after a bad start we upped and left asap. The hotel website paints a pretty picture but the reality was a strange mix of old peoples home / 60's holiday camp and outdoorsy hostel accommodation with strict rules and regulations.
Telephoning ahead to let them know we would be late after a long drive we were told by the receptionist that the kitchen was closed and no provision could be made for even a sandwich and a coffee. On arrival we got no reply at reception and chanced upon the owner in the grounds who proceeded to roast his security gatekeeper for us being able to get into the
grounds without being noticed or assisted (a feature of this place was the downtrodden look and approach of the locally employed staff). He then invited us to make our selves comfortable in his cosy bar. The weather was cold, and it was cold in the rooms so we dumped our bags and made for the Fawltyesque bar which was empty except for a disinterested barman who reluctantly sold us some crisps and beer before shutting the bar early at 10.30pm.
Retreating to our rooms we found them clean but antiquated & shabby and the underfloor heating didn't do its job. Next are quotes from the room information sheet:
"you may notice that the portions of food are slightly smalller
than normal..."
and "should you want to shower / bath then let the hot
water tap run for approx 20 mins, we have a central heating system which is quite a distance from the hotel"
and " at the moment the radios in the rooms are out of service as we are upgrading the system which will include television in your room in the near future"
and "we serve breakfast from 08H00 to 09H00 lunch from 12H30 to 14H00, we would like you to be seated not later than 08H30 for breakfast" and "room service - during meal times only"
After a chilly night and complying with camp rules we duly arrived for breakfast at the prescribed time to find more
subdued staff, one playing the organ to the ageing clientele and
breaking into a less than rousing organ rendition of happy birthday as a piece of cake with a candle was delivered to a bemused member of the bridge convention staying there. Breakfast was average and we checked out, moving to the delightful Champagne Castle Hotel a short distance away for
100R more per person a night. Before we left the owner stated that they buck the trend in hotel accommodation and try to run the resort like a colonial home. This may be true as from the demeanour of the staff they may well be treated as they would in colonial days. The historic significance of the hotel name was lost on us until we noticed the stone eagles sat atop the
gateposts of The Nest on exit..

  • Liked — The location
  • Disliked — The barman and his R&B playing on his mobile phone
  • Stayed August 2007, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Nest - Drakensberg Mountain Resort Hotel

Address: R600 | Champagne Valley, Winterton 3340, South Africa
Location: South Africa > KwaZulu-Natal > Drakensberg Region > Winterton
Amenities:
Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 6 Hotels in Winterton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Nest - Drakensberg Mountain Resort Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
The Nest Hotel is the oldest and most well-known of all the Drakensberg resorts. The Hotel offers multi-award winning leisure accommodation and world class conference facilities.Celebrating its 76th year of welcoming guests in 2009, The Nest Hotel has a strong following of guests who make a point of coming year after year, returning to this most special place of comfort, wonder and beauty. The hotel offers excellent value for money as rates include all meals. ... more   less 
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Also Known As:
The Nest - Drakensburg Mountain Hotel Winterton

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